Hong Kong Job Openings
Acton Consulting Ltd- IT recruitment
Application Support Manager / Team Lead - ACL
FULL TIME
November 18, 2024
Responsibilities:
- Work in the client site with on-site team to communicate and manage client incident / issues.
- Supervise on-site and offshore team to provide application and maintenance support for client.
- Responsible for pro-actively monitoring and promptly resolving application production incident within agreed service level.
- Responsible for managing the BAU support team to deliver service request tickets
- Responsible for assisting Incident and Problem Management teams on root cause analysis, incident report and propose short-term / permanent resolution for application issue
- Bachelor’s degree in IT / IS discipline or equivalent.
- At least 10 years’ experience in IT and 3 years experiences as team lead on managing a small team
- Technical experience in Microsoft SQL or Oracle PL/SQL)
- Application development experience in Java (J2EE, JPA, Spring Framework, Spring Boot, Struts) is a plus
- Solid Experiences in Application Support and Maintenance, Incident Troubleshooting, Root Causes analysis and Problem Resolution
- Experience in using CI/CD tools (Git Hub, Maven, Gradle, Jenkins) will be an advantage but NOT essential
- Maintain a positive attitude and have good communication skills for client and team management.
www.Acton CL.com Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central. Hong Kong
All information received will be kept in strict confidence and only for employment-related purposes.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per month
Schedule:
- Monday to Friday
- Cantonese English (Required)
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