Hong Kong Job Openings

Acton Consulting Ltd- IT recruitment

Application Support Manager / Team Lead - ACL

FULL TIME

November 18, 2024

Our client is a sizable organization. Due to the rapid growth of the company, they are now looking for talented individuals to join the professional team.
Responsibilities:
  • Work in the client site with on-site team to communicate and manage client incident / issues.
  • Supervise on-site and offshore team to provide application and maintenance support for client.
  • Responsible for pro-actively monitoring and promptly resolving application production incident within agreed service level.
  • Responsible for managing the BAU support team to deliver service request tickets
  • Responsible for assisting Incident and Problem Management teams on root cause analysis, incident report and propose short-term / permanent resolution for application issue
Requirement:
  • Bachelor’s degree in IT / IS discipline or equivalent.
  • At least 10 years’ experience in IT and 3 years experiences as team lead on managing a small team
  • Technical experience in Microsoft SQL or Oracle PL/SQL)
  • Application development experience in Java (J2EE, JPA, Spring Framework, Spring Boot, Struts) is a plus
  • Solid Experiences in Application Support and Maintenance, Incident Troubleshooting, Root Causes analysis and Problem Resolution
  • Experience in using CI/CD tools (Git Hub, Maven, Gradle, Jenkins) will be an advantage but NOT essential
  • Maintain a positive attitude and have good communication skills for client and team management.
Interested parties please send full resume in MS WORD format stating current salary, expected salary and availability to CV@Acton CL.com
www.Acton CL.com Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central. Hong Kong
All information received will be kept in strict confidence and only for employment-related purposes.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per month
Schedule:
  • Monday to Friday
Language:
  • Cantonese English (Required)
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