Flex Consultancy Limited

We are a talent search agency specializing in recruiting, searching and headhunting talents in Hong Kong and China covering a variety of industries such as retail, manufacturing, technology, garment, semiconductor and professional firms.

Our professional services provided include executive search, middle-to-senior level recruitment, temporary staffing, outsourcing solutions and employer brand management.

To know more about us, please visit www.flexrecruitment.com.hk.

Our client is a Hotel Industry and is looking for a Assistant Operations Manager to support General Operation duties:

Responsibilities:

• Assist the Hotel Manager in the management of the Front Office operations and ensuring the smooth running of reception and guest services counter.
• Responsible for the daily operations of Front Desk and Guest Services.
• Handle emergency cases in accordance with hotel policies and procedures, such as ensuring the safety and security of all hotel guests and hotel staff.
• To analyze guest feedback and recommend appropriate enhancement.
• To work with internal and extneral parties to ensure high quality services are delivered.

Requirements:

• High Diploma or above in Hospitality Management or related disciplines.
• Minimum 5 year working experience in Hotel Front Office / Guest Services with 3 years in supervisory capacity.
• Excellent skills in guest relations and crisis management.
• Strong leadership and communications skills.
• Good command of both written and spoken English, Cantonese and Mandarin.

Candidate who interested in the caption position, please send your CV with your expected salary to [email redacted, apply via Company website] or Whatsapp to 9588 8143

All information collected will be treated in strict confidence and will only be used for recruitment purpose.

Full-time,Permanent