Responsibilities:

• Work in Customer Service call centre, manage calls from tracing hotline and provide quality service to both local and overseas customers
• Handle shipment tracing, work with other departments and corporate international network and update customers
• Handle customer enquiries and complaints and provide solutions
• Work with team members to achieve overall CS performance standards

Requirements:

• HKCEE / HKDSE graduate or above
• Customer service experience is an advantage, fresh graduates will also be considered
• Customer-oriented with good communication and telephone skills
• Able to work on shifts
• Good command of spoken and written English & Chinese, Mandarin is an advantage

Salary and Benefits:

• Monthly Shift Allowance
• Double Pay and Bonus
• 13 months pay
• Public Holidays with 12 days’ Annual Leave
• Medical, Dental and Life Insurance
• Work from home arrangement
• Staff Discounts
• Structured training programme
• Strong career support in an international environment

Interested parties, please send your application with availability, current and expected salary to Whats App 56450113/ email to apply01@nesta.com.hk
工作類型: 全職, 長工
薪酬： $20,000.00至$24,000.00（每月）
時間：

• 星期一至星期五

福利：

• 晉升機會
• 醫療保險

補充薪酬：

• 13個月