Hong Kong Job Openings

HKT Limited - CSO

Customer Officer - Korean Speaking (客戶主任, 韓文)

Sha Tin

FULL TIME

September 18, 2024

Your role
- To provide professional customer services to clients via phone calls / email / live-chat
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned
To succeed in this role
- HKCEE / DSE graduated or above
- Fluency in Korean in both written and speaking is a MUST
- TOPIK level 2 or above
- Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
- Keen interest in lifestyle living
- Hand-on experience in travel booking, reservation and ticketing is preferred
- Customer-oriented, good telephone manner & problem solving skill
- Proficient in MS Excel, Word, Power Point and Chinese word processing
- Shift duty is required
- Work location: Shatin
有意應徵者可透過以下途徑遞交職位申請:
1. Whatsapp 5438 4792 預約面試
2. 電郵履歷表至career-cso@pccw.com
We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.
For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.
工作類型: 全職
時間：

早班
夜班
輪更制

福利：

在職專業培訓
有薪年假
彈性上班時間

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