The Specialists Surgery and Endoscopy Centre香港專科手術及內窺鏡中心

客戶服務助理 Customer Service Assistant (Call Centre)

FULL TIME

October 21, 2024

The Specialists Surgery and Endoscopy Centre is one of the leading medical centres in performing minor operations and endoscopies in Hong Kong. Over the years, we have been striving for excellent medical treatments with holistic patient care and cutting edge technologies. Above all, we are dedicated to offering every of our patient distinguished medical experiences with sincerity, integrity and morality. A new operation model with diagnostic and imaging services will be introduced to provide patients an even more exhaustive range of medical service. To cope with the business development, we are now inviting high caliber candidate to join us with the following position: To cope with the business development, we are now inviting high caliber candidate to join with us.

職責 :
為客戶提供優質的服務;

處理客戶電話查詢及進行電話預約;

處理客戶術後查詢,及與護士及醫生溝通 跟進服務;

致電客戶進行檢查前注意事項講解及核實預約流程;

提供行政支持及一般文書工作

要求 :
中五/DSE畢業或以上程度

具顧客服務/服務熱線中心或診所工作相關經驗者優先

熟識電腦操作及中文輸入法

操流利廣東話,略懂英語及普通話者優先

富責任心、誠實有禮、積極主動,以客戶為導向、勤快及良好時間管理

具有良好的表達能力和人際交往能力

有任何客戶服務經驗的應屆畢業生亦可申請

**5天半工作 ( 9am - 6pm / 10am - 7pm) 公眾假期休息

有薪年假10天, 勤工獎, 有薪病假, 醫療福利, 員工優惠

We offer competitive pay and fringe benefits. Interested parties please send your full resume with current salary and expected salary to Human Resources Department, The Specialists by clicking 'Apply Now".

If you would like to know more about our service or detail, please visit our website https://www.specialists.hk/

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.

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