Osstem Hong Kong Ltd

Dental Lab Customer Service

FULL TIME

October 31, 2024

Job Highlights
Attractive Remuneration package
Comprehensive training in dental products
Friendly and dynamic working environment

Job Description
Facilitating and maintaining effective communication channels between clinics and the laboratory.
Communicate with customers via phone and email, providing surgery reports and assisting with orders.
Process orders accurately, track order status, and coordinate with lab technicians for timely delivery.
Handle customer complaints or concerns professionally, aiming for satisfactory resolutions.
Collaborate with internal teams, including lab technicians and sales representatives, to ensure excellent customer service.

Who We are looking for ;
Minimum 2 years of solid experience in Customer Service or Sales/Marketing (preferably in the dental industry).
Strong interpersonal communication and presentation skills.
Work experience in dental technology or any professional qualification in dental subjects is a plus.
Work experience as a DSA or dental technician is welcomed.

Why you should apply for this position ;
Competitive remuneration package with an annual bonus, double pay, medical insurance, and more.
Comprehensive training in dental products, knowledge, and digital surgery guides.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time
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