Director Data Analytics Customer Journey - Global Financial Services

Newly set up team, directly embedded within the business

APAC scope, working with senior C-suite across multiple business lines

Partnering closely with IT team to form a customer 360 data platform

Drive the group analytics and insights strategy

Maximize lead generation and conversion, leverage data across different customer

Manage product commercialization and business side rather than just servicing

✔ 10-15 years experience in Data Analytics (Customer, CRM, Digital, Marketing, Martech)

✔ Know how to run campaigns or triggers on Salesforce or other campaign vendor tool

✔Solid experience in Customer journey design / Propositions management

✔ Strong preference for someone with Consulting and Insurance/Banking background

Location: Hong Kong - Permanent role

Salary budget: HKD 1.7 to 2 mill basic + 3-4 months bonus

✏ Interview process: 4 rounds

Start: December 2024

As usual: paris.herard@eamesconsulting.com

Job ID 2080169497