Hong Kong Job Openings

Sotheby's Hong Kong Ltd

Head of Receivables, Asia

FULL TIME

October 31, 2024

The Role
This role is to report into the Global Head of Receivables and oversee the client collections, billing and credit functions for Asia.

RESPONSIBILITIES
  • Management of billing, invoicing and payment terms
  • Oversight of all client related financial output
  • Management of incoming payment processing, reconciliations and client disputes
  • Responsible for collating and discussing the monthly debtors report while ensuring the team is following up on the collection of all debts
  • Ownership of credit facilities and the ongoing renewal process
  • Support client vetting and risk assessment during marquee sales
  • Contribute to the end to end delivery of the positive client first experience
  • Produce routine reporting and KPIs on debtors, collections and other relevant metrics
  • Evaluate resourcing requirements and team structure to establish clear roles and responsibilities with appropriate segregation of duties
  • Working closely with the relationship managers, business directors, client service operations and expert departments to ensure timely collection of receivables while maintaining a client focused approach
  • Partner with legal, compliance and the commercial teams to ensure all controls and procedures are robust and actively reviewed
  • Key contact for audit deliverables and corporate controller group requests
IDEAL EXPERIENCE & COMPETENCIES
  • Minimum 7+ years of experience in billing and collections, with a minimum of 4+ years in a managerial position
  • Highly adaptable, flexible and resilient, thriving in fast-paced and changing environments
  • Excellent client service skills with demonstrated capability in active listening, empathy, service orientation and patience
  • Strong leadership and communication skills, capable of leading and inspiring a large team
  • Proactive in exploring better processes and smarter work practices
  • Strong analytical, problem-solving and decision-making skills
  • Exemplary written and verbal communication skills and a high level of attention to detail
  • Ability and know-how to escalate to management appropriately to ensure a smooth client experience
  • Strong knowledge of Microsoft Office particularly Word, Excel, Outlook
  • Prior experience with SAP is an advantage
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time
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