Hong Kong Job Openings

Gleneagles Hong Kong Hospital

Insurance Officer

September 22, 2024

Reference No. GHK-IO
Job Responsibilities
  • Handle out-patient SOC pre-approval (PA) and related insurance process.
  • Act as the key contact point for all SOC clinic for insurance enquires and liaise with internal and external stakeholders
  • Coordinate approval process and follow through issue of guarantee letters for medical services and admission for SOC clinics.
  • Follow up clarifications and supplementary information requested with SOC clinics and related doctors.
  • Record maintenance and data filing.
  • Shift duty is required (No overnight shift)
Requirements
  • HKDSE or above;
  • Minimum 1 year’s hotline experience, preferably in medical and insurance field or frontline experience in clinical setting;
  • Strong customer service and communication skills;
  • Mature, meticulous and independent with case handling;
  • Ability to work positively and well organize in a fast-paced environment;
  • Good command in spoken and written in Cantonese, English and Putonghua;
  • Good computer skills including MS Office.


  • Gleneagles always prioritizes staff’s well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employer's contributions including MPF equal to 8% of employee's basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!
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