Investor Services Manager

Hong Kong

Monday - Friday, 9.00am - 6.00pm

In-Office

Intro:
We are looking for an energetic Manager, Investor Services to join our growing team. As part of an experienced and dynamic team to provide top quality investor services and provision of FATCA/CRS services to our clients.

The description of the role includes:
Reviews and performs AML/CFT checks, supervise the team to follow up with investor on required KYC documents including FATCA/CRS related forms/information

Reviews and prepares investor KYC pack and update the checklist/system

Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check

Reviews FATCA/CRS files and arrange respective reporting before regulatory deadlines

Act as the key contact with clients and investors on KYC related matters

Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements

Coach and supervise junior team members on performance and career development plan

Collaborates with other teams to understand client needs and provide solutions

Participates in ad hoc projects assigned by your supervisor

What technical skills, experience, and qualifications do you need?

Degree holder in Law, Business Administration, Accounting, Finance, Economics or related discipline

Minimum 5 years investor services experience

With Know Your Customer ("KYC") or Transfer Agency background is preferred

Ability to work independently and multi-tasking

Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT

Excellent in both written and spoken English and Chinese, with conversational Mandarin Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated

Able to adapt in new challenges and with excellent communication skills

Mature and stable, be willing to work under pressure

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time