Private Banking and Trust Services
We are currently seeking a high caliber professional to join our department as Market Head.
Principal responsibilities:

• Lead the business development teams (Relationship Management, Investment Advisory, Trust Services, Wealth Advisory) to formulate and implement strategic business plans and policies to develop, build and grow the Hang Seng Private Banking as well as trustee business to drive sustainable growth.
• Identify and capture business growth opportunities and client acquisition, including plans and strategies to generate new business, as well as increasing revenue for existing ones to achieve asset growth, sales or revenue targets
• Drive the development of new private banking and trust products and services and communicate new products, propositions and relevant market information to customers.
• Lead the business development teams in collaboration with products specialists to maximize cross-selling opportunities for the Bank
• Maintain highest standard of excellence in client service with individual clients with regular monitoring of client satisfaction
• Manage effective working relationship with frontline, middle office teams, internal stakeholders and external parties
• Communicate a clear vision for Hang Seng Private Banking that is aligned to the overall Group and the Bank’s vision, values and goals, and inspires and engages people to create an inclusive, high performing, customer-centred culture.