Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Senior Events Manager based at Island Shangri-La, Hong Kong!

As a Senior Events Manager, we rely on you to:
Set and monitor sales plans to achieve the targets and budget
Plan and develop sales activities including sales calls and entertainments to achieve the target
Liaise with event / group organizers on finalizing details and gives professional advice on rooming list, set-ups and planning of events
Ensure effective communication with clients and internal departments
Maintain close co-ordination with respective departments on organisers’ requirements and last minute event requirements
Manage guests and organizers’ satisfaction
Oversee the operation of banquet functions and works closely with various departments to ensure quality service is delivered to our clients at all times
Ensure account postings are correctly done and review bills with organizers on a daily basis
Maintain close communication with Events Sales Manager during the process
Coach and train new teammates

We are looking for someone who has:
Degree holder in Hotel Management, Events Management or relevant discipline
Minimum of 6 years related experience in a similar capacity
Excellent communication and interpersonal skills and can work independently under pressure
Good knowledge of market trend research and intelligence
Good command of spoken and written in English and Chinese, Mandarin
Candidate with less experience will be considered as Events Manager

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.