Delta Asia Financial Group is a comprehensive financial institution with 89 years of history, comprising Retail Banking, Commercial Banking, Wealth Management and General Insurance across Hong Kong, Macau, and Guangzhou. It is reputable for its Corporate Governance, Caring and the Pursuit of Excellence.

We are committed to pay Top Reward to the Right People.

At Delta Asia Financial Group, we foster a supportive and empowering environment that enables our employees to shape rewarding career journeys. We are committed to your professional growth and development, and to creating a workplace culture that values collaboration, innovation, and excellence.

Responsibilities

Oversee the operational function within the Bank including the teams in Bills, Payment and Treasury Settlement, Card operations, Loan Administration, Branch Operation Support, SID to ensure daily operations are efficient, effective and comply with internal guidelines and regulatory requirements

Implement effective internal controls to ensure compliance and smooth operational workflow, identify and mitigate operational risks and enhance customer satisfaction along the service chain

Develop and review operating procedures and guidelines, and continuously optimize processes to drive operational excellence

Collaborate with stakeholders to support the Bank’s new initiatives and expansion plan of the Group

Manage project plans for operation reengineering and system enhancements, including the development of system requirements, User Acceptance Test (UAT), system implementation, and assessment of project effectiveness

Consolidate and prepare regular departmental reports and adhoc reports for management review

Stay updated on market trends and regulatory changes to ensure the implantation of best market practice

Perform all other related duties as assigned

Requirements

Bachelor degree in Business, Finance, Operational Management or a related discipline

10+ years of operational management experience in banking industry

In-depth knowledge of operational management and regulatory requirements in Macau

Experience in managing diverse teams with exceptional leadership and influence skills

Demonstrates agile mindset, embrace changes and demonstrates flexibility and capability in decision-making and problem-solving

Strong analytical, stakeholder management skills and project management skills, able to multitask and meet tight deadlines

Detail minded with strong hands-on experience in operation, system implementation and procedures development

Good command of both spoken and written English and Chinese

Frequent travel to Macau / Station in Macau upon work visa valid

Application

We offer competitive remuneration and fringe benefits including but not limited to the following:

15-20 days of Annual Leave

Caring Leave (including birthday leave, graduation leave, wedding leave, volunteer leave etc.)

Attractive remuneration package

Accommodation provided in Macau

Together, we will make a meaningful impact on our clients, staff, and the community, while shaping a successful, sustainable, and people-centered financial landscape. Interested parties, please click "APPLY NOW" for application. For more information or inquiries, you are welcome to reach us at +852 9882 7957.

All information provided will be treated in strict confidence and only be used for recruitment purposes.

Website: www.delta-asia.com

Full-time,Permanent