Hong Kong Job Openings

The Hong Kong Examinations and Assessment Authority

Senior Officer – Examinations Administration (1-year contract)

FULL TIME

September 15, 2024

The appointee will supervise a team to deliver a range of international and professional
examinations covering pre-during-post operations; assist in maintaining relationships with
examination boards; assist in planning resources for the team, resolve any assessment /examinations
irregularities and complaints; assist in identifying improvement areas, and propose and execute
changes to operation or procedures; communicate and coordinate with internal and external parties
on the assessment/ examination operations with the objective of effectively administer various
examinations/ assessments and contribute to ongoing operation and services improvement, and
meeting the financial objectives of the Division and HKEAA.

Requirements:
(a) A Bachelor’s degree in any discipline;
(b) At least 6 years of experience in an administrative or operationally focused position or in
the field of education or public sectors with 4 years in a supervisory position;
(c) Knowledge of administration in a highly complex environment or examination operations
desirable;
(d) Interpersonal, organisational, problem solving and supervisory skills;
(e) Sound knowledge in IT system and applications;
(f) Experienced in customer service, complaint handling would be an added advantage;
(g) High proficiency in both written and spoken English and Chinese including Putonghua;
(h) Resilient, good organizational and management skills;
(i) Highly meticulous and ability to work under pressure and irregular hours; and
(j) The appointee(s) maybe required to travel to Mainland and/or overseas

Employment Terms: The remuneration package will be commensurate with qualifications and
experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF
benefits, medical and dental care. Future employment may be offered on renewable contracts
subject to performance and staffing needs.

Date for Application Review: 30 September 2024
Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and
earliest availability should be sent to the Manager - Human Resources, by quoting the position
applied and reference number via email at iped-recruit@hkeaa.edu.hk. Due to the secrecy
nature of HKEAA's job duties, applicants invited for interview may be required to make a
declaration of any conflict of interests. Applicants not notified within 8 weeks from the
application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified
candidates. Information provided relating to employment will be kept confidential and used only
for processing applications. For details, please refer to the Policy Statement on Equal
Opportunities and the Personal Information Collection Statement on the HKEAA website
(http://www.hkeaa.edu.hk).

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