Hungary Job Openings
Cognizant
Case Processing Associate
Budapest
FULL TIME
October 25, 2024
- Bachelor’s or Master’s degree or Ph D in Health Care Studies (Pharmacy, Medicine or Nursing)
- 1-2 years of experience in Pharmacovigilance case processing
- High affinity to process driven tasks
- Ability to act in an intercultural setting
- Excellent written and verbal communication including professional documentation skills in English
- Excellent ability to prioritize tasks, meet deadlines and work under changing conditions and high pressure
- Concern for training
- Team Player
- Knowledge of Clinical research and Pharmacovigilance processes
- Managing mail box
- Managing intake items
- Responsible for creation/initiation of case versions in accordance with client SOP’S’s and timelines
- Perform redaction of source documents wherever required
- Perform a duplicate check for all source documents received in intake including those source documents already classified as initial or follow up to identify if an Adverse Event Report (AER) already exists for this patient and event
- Determine if the source document is an initial case or a follow up case
- Enter/confirm the initial/latest receipt date
- Complete the minimum applicable data entry of the case in accordance with client guidelines and SOPs
- Identification of missing or discrepant information (initiate any necessary queries) to ensure the processing of a comprehensive medical occurrence
- Route the case into applicable workflow
- Perform 100% accurate data entry of individual case safety reports (ICSR) with regard to applicable source documents
- Determine seriousness of the case and perform accurate prioritization
- Identify and capture details of all relevant safety information in the source document into database that includes adverse events, suspect drugs, reporter and patient data, history, lab data, concomitant and past drug details etc.
- Create safety narrative using the appropriate safety template and ensure that the medical context and chronology of the reported safety information is maintained
- Code adverse events, diseases, indications of medications and lab data using Med DRA and drugs using the applicable company drug dictionary or WHO drug dictionary
- Entry of Company Causality on selected case types as per guidance document and training
- Request missing information/translations/clarification on any discrepancies and update the case as applicable
- Route the case into applicable workflow
- 100% compliance for timely completion of all client and Cognizant required trainings
- 100% compliance for adherence to work allocation plan including case closure based upon agreed timelines (TAT) and applicable quality benchmark as per SOW:
- Self-driven
- Achievement oriented
- Interface with other departments
- Personal grooming and etiquette
- Punctuality
- Team player and process driven
- Co-ordinate with internal (peers) and external (client) teams to obtain necessary information required for day-to-day operations as applicable
- Attend applicable training sessions and develop capabilities on an ongoing basis
- Responsible for timely and accurate completion of training files
- Identifying any issues and escalate to the reporting leads without any undue delay
- Complete shift adherence and avoid unscheduled absenteeism (- shifting: general office hours)
- Chance to be part of a rapidly expanding organization
- Training and continuous learning and certification opportunities
- Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies
- Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
- Home office / remote work possibility within Hungary
- Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move Sport Pass (at a discounted price), medical benefits and other perks
- Reimbursable language courses
- Team events and Company events (cool and youthful parties with team-games)
- High value awards and recognitions, annual bonus for top performers, and annual salary review
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