Hungary Job Openings

GoTo

Customer Support Specialist, Italian and English

FULL TIME

November 11, 2024

Job Description
Where you’ll work: Anywhere in Hungary
Customer Care and Success at Go To
We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate, automate to simplify. This is where you help us achieve our mission.
Your Day to Day
As a Customer Support Specialist (Italian speaking), you would act as 1st line support to customers:
  • Responding to customer inquiries related to our products by handling inbound calls and callback requests as well as email messages, and initiating test scenarios or remote sessions with customers as needed.
  • Taking ownership of user problems and being proactive when dealing with user issues.
  • Documenting customer inquiries and issues in Salesforce.
  • Gathering information from customers and systems to investigate issues with the help of next-level support.
  • Working independently and collaboratively with other teams to solve complex problems while continuously improving knowledge and skills to provide the best possible customer experience.
What We’re Looking For
As a Customer Support Specialist, your background will look like:
  • The ability to communicate effectively in both written and verbal forms in Italian and in English.
  • Previous experience in customer-facing IT support (assisting with configuring / troubleshooting of software & hardware)
  • Strong troubleshooting and analytical skills, as well as the ability to prioritize tasks, and the ability to learn new technologies.
  • Being a great team player, sharing best practices, supporting changes positively, and managing their time effectively.
  • Desire to be ambitious and take advantage of the growth opportunities Go To provides.
What Go To offers:
  • Full remote work option within Hungary and on-demand seat in our Astoria office
  • Volunteering days, parental, and pet leave
  • Private health insurance, life insurance and eye care
  • Adoption, Tuition and Reading Reimbursement, English Course
  • Employee Resource Groups and Go To Gives CSR program – a fun, and inclusive community
You’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of its parts. At Go To, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.
Learn more
New Job Alerts
HD Direkt Hungary Kft.

Összeszerelő pozíció

Szolnok

FULL TIME

November 26, 2024

View Job Description
Genesys

Staff Product Designer

Budapest

FULL TIME

November 26, 2024

View Job Description
Hydro

Műszaki előkészítő

Székesfehérvár

November 26, 2024

View Job Description
Sodexo Services Hungary Kft

Konyhai dolgozó

Veresegyház

FULL TIME

November 26, 2024

View Job Description
Trans-o-flex

Futár (Veszprém és környéke)

Veszprém

FULL TIME

November 26, 2024

View Job Description
Pepco Hungary Kft.

Csoportvezető (Budapest, Kőbánya Family Center)

Budapest

FULL TIME

November 26, 2024

View Job Description
Pepco Hungary Kft.

Csoportvezető (Budapest, XVIII. kerület Üllői Remiz)

Budapest

FULL TIME

November 26, 2024

View Job Description
Finance Sales Hungary Kft.

Pénzügyi tanácsadó - Dunakeszi-Fót

Dunakeszi

FULL TIME

November 26, 2024

View Job Description
Deutsche Telekom IT Solutions

Senior Engineer Security and Forensics Public Cloud (m/w/d) - REF3595V

Budapest

FULL TIME

November 26, 2024

View Job Description
thyssenkrupp Components Technology Hungary Kft

IT Project Manager (fixed term)

Budapest

FULL TIME

November 26, 2024

View Job Description
Looking for similar job?
BT

Customer Delivery Professional

Debrecen

FULL TIME

September 25, 2024

View Job Description
marshmallow

Customer Operations Team Lead

Budapest

FULL TIME

September 27, 2024

View Job Description
SCHOTT AG

Customer Quality Engineer*

Lukácsháza

CONTRACT

September 30, 2024

View Job Description
Deutsche Telekom IT Solutions

Customer Delivery Manager - Cloud Services / Health (REF3270K)

Budapest

FULL TIME

September 27, 2024

View Job Description
Thermo Fisher Scientific

Sr Customer Service Representative

Budapest

FULL TIME

September 25, 2024

View Job Description
bp

Senior Customer Service Representative - Spanish and Portuguese speaking

Budapest

September 26, 2024

View Job Description
See What’s New: GoTo Job Opportunities
GoTo

Senior DevOps Engineer

FULL TIME

November 22, 2024

View Job Description
GoTo

Engineering Manager, DevOps

FULL TIME

November 21, 2024

View Job Description
GoTo

Commission Analyst

FULL TIME

November 7, 2024

View Job Description
GoTo

Software Engineer Intern, C++

PART TIME

October 29, 2024

View Job Description
GoTo

Software Engineer Intern, .NET

PART TIME

October 29, 2024

View Job Description
View More Jobs by GoTo
New Job Alerts
HD Direkt Hungary Kft.

Összeszerelő pozíció

Szolnok

FULL TIME

November 26, 2024

View Job Description
Genesys

Staff Product Designer

Budapest

FULL TIME

November 26, 2024

View Job Description
Hydro

Műszaki előkészítő

Székesfehérvár

November 26, 2024

View Job Description
Sodexo Services Hungary Kft

Konyhai dolgozó

Veresegyház

FULL TIME

November 26, 2024

View Job Description
Trans-o-flex

Futár (Veszprém és környéke)

Veszprém

FULL TIME

November 26, 2024

View Job Description
Pepco Hungary Kft.

Csoportvezető (Budapest, Kőbánya Family Center)

Budapest

FULL TIME

November 26, 2024

View Job Description
Pepco Hungary Kft.

Csoportvezető (Budapest, XVIII. kerület Üllői Remiz)

Budapest

FULL TIME

November 26, 2024

View Job Description
Finance Sales Hungary Kft.

Pénzügyi tanácsadó - Dunakeszi-Fót

Dunakeszi

FULL TIME

November 26, 2024

View Job Description
Deutsche Telekom IT Solutions

Senior Engineer Security and Forensics Public Cloud (m/w/d) - REF3595V

Budapest

FULL TIME

November 26, 2024

View Job Description
thyssenkrupp Components Technology Hungary Kft

IT Project Manager (fixed term)

Budapest

FULL TIME

November 26, 2024

View Job Description