• To work with Sales, Service Management and Customer Solution design to develop partner Service outcomes
• Provide deal qualification and commercial management of the solution, and partner contracting
• New service take-on activity for international and domestic customers, liaising with internal stakeholders and Partners to support contractual set up and service readiness
• Understand, develop, retain, and grow a partner eco-system, which helps our sales and service management teams to win, renew and innovate on our customer commitments
• Proactively manage Service Partner relationships to ensure commercial and contractual risks are mitigated and managed. Drive and monitor Partner compliance and governance, implementation of standards, rate cards and management of contracts and contractual change
• Commercially manage the partner eco-system, balancing costs and quality to drive competitive advantage and continual service improvement as appropriate to the service and customer requirement
• To support internal change initiatives and drive service improvement activities to enhance the way of working within Services Partnering globally
• International travel may be required occasionally

• You have knowledge of the IT industry combined with practical experience (preferred but not essential).
• You are fluent in English.
• You have experience in multiple roles (customer facing and internal functions).
• You have experience of managing a partner, or partner eco-system for commercial and contractual purposes across international business.
• You have experience of managing multiple stakeholders to drive programmatic success.
• You are used to working in an international company with multiple service lines, cultures and time zones.
• You have a proven experience of delivering a high level of customer service.
• You will have excellent interpersonal, literacy and numeracy skills and be able to build relationships at all levels.
• You have excellent commercial management skills, with proven track record.
• You are able to learn, develop and grow in a fast-paced environment.
• You have willingness to ‘get things done’, with a high level of adaptability and flexibility.
• You have experience in implementation of standards and process.
• You have excellent presentation and communication skills and are able to proactively engage with internal and external contacts.
• You are confident in the use of technology, Microsoft365 and Share Point.
• You are highly motivated and have a proactive approach to personal development, with a ‘growth mindset’.
• You have a positive and proactive attitude, with a drive for continuous improvement and a team player.

• Use and improve your language knowledge
• Participate in trainings and talent programmes
• Go through a professional and personal development
• Work in a fun and diverse atmosphere
• Have a stable workplace with flexible scheduling
• Medicover private health care package and cafeteria benefits (yearly gross 440000 HUF and after the first year spent within the company, it grows to gross 700000 HUF).