India Job Openings
CBRE
Floor Manager
Mumbai
FULL TIME
September 4, 2024
- Supervise and manage shopping mall operations incl. property management, tenant management, customer service, contract services such as Facility management, cleaning, security, maintenance, etc.
- Ensuring smooth day-to-day functioning of the shopping mall, facilitating good environment for retailers business activity and pleasant shopping environment for customers
- Handle the day to day operations in the Mall ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements.
- Coordinate mall team and contractor employee works to oversee daily operations incl. maintenance, security & cleaning, pest control, waste collection, mall administration and customer service
- Conduct tenant orientation meetings for the entire Mall, covering emergency procedures, communication systems and other security procedures relating to the tenants of the Mall.
- Maintain a strong working relationship with all departments of Mall.
- Taking part in safety briefings and giving briefing to agency staff
- Managing of day to day facility management
- Negotiations with vendors on mall servicing
- Management of Mall services
- Coordination with technical team on running of the services
- Answering all the queries via phone, messages, and email
- Doing store Audits and making reports of the same
- Maintaining and upgrading all retailer’s data
- Logging of complaints and coordination with other team members to close complaints
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