Job Title: Receptionist cum Office Assistant (Female Only)
Job Description:
We are seeking a reliable and organized Female Office Assistant to join our team. The ideal candidate will be responsible for handling a variety of administrative tasks to ensure smooth office operations. The role involves managing communications, handling customer inquiries, and coordinating order management across various platforms.
Key Responsibilities:

• Manage incoming emails and correspondences, ensuring timely responses and action items.
• Answer phone calls, direct inquiries to the appropriate department, and provide accurate information to callers.
• Handle customer feedback, address concerns, and ensure customer satisfaction.
• Process and manage orders from our website and online marketplaces, ensuring accurate and timely fulfillment.
• Maintain and update customer records, ensuring all information is accurate and up to date.
• Coordinate with other departments to ensure smooth workflow and resolve any issues related to orders or customer service.
• Assist with general office duties, including filing, data entry, and maintaining office supplies.

Qualifications:

• Proven experience as an office assistant or in a related administrative role.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Familiarity with e-commerce platforms and order management systems is an advantage.
• A friendly and professional demeanor with a customer-focused attitude.

Working Hours: Monday to Saturday, 10 AM - 6 PM]
Location: 26A, Poorvi Marg, Vasant Vihar, New Delhi, India - 110057
If you are a proactive and detail-oriented individual who thrives in a dynamic environment, we would love to hear from you!
Job Types: Full-time, Permanent
Benefits:

• Flexible schedule

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Will you be able to commute office daily- Monday to Saturday (10:00AM - 06:00PM)? Our office is located in Vasant Vihar. Nearest Metro is Vasant Vihar Metro.

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person