At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The API EM Supply Chain and Customer Service Associate will support the API EM organization in 3 key areas: Supply Chain execution, Supply Chain data stewardship, and general project management. This role will function as a key tactical partner to each of the Joint Process Teams that conduct direct oversight of our contract manufacturing partners.

Key Objectives / Deliverables:

• Provide key supply chain services to ensure reliable supply for our customers.
  • Support the tactical steps to allow the receipt of material from contract manufacturers through the shipment of materials to our drug product customers
  • Task may include Purchase Order generation/maintenance, related SAP transactions, or the setup and use of other electronic tools such as Direct Commerce.
  • Ensure the management of multiple nodes of the supply chain in ensuring the On Time and In Full (OTIF) delivery of materials from contract manufacturing partners
  • Participate in the operations planning processes necessary to ensure reliable supply
  • Provide customer service support for customers of API EM
  • Shipment of key materials to/from our contract manufacturers
• Data Stewardship
  • Provide SAP data stewardship / support across all functional areas
  • Create/Manage all c Mat (or equivalent system) changes (local and global) impacting API EM
  • Will work with corporate data stewardship experts and internal/external partners to ensure complete/accurate master data and adherence to corporate standards
  • Participate in execution of the necessary change control processes to ensure master data management
  • Create the necessary connections to corporate and site data experts
• Project Management Support
  • Will use key project management principles to support activities of the API EM process teams in delivering on-going reliable supply (Such as the New Item Creation/Purchase Order process.
  • Will work closely with API EM continuous improvement champions to ensure that defined processes exist that allow API EM to deliver supply chain excellence.

Basic Requirements:

• Associate Degree - Minimum
• 5 + years experience in an SAP focused data stewardship and/or planning role within a GMP regulated environment.
• Demonstrated coordination / execution of shipping, logistics, custom classifications activities domestically & internationally in adherence with Company, Regulatory & Governmental requirements.

Additional Preferences:

• Familiar with SAP system software and associated processes within a complex supply chain
• New Product introduction / External Manufacturing experience desirable
• Strong interpersonal and communication skills (oral and written)
• Ability to work independently
• Ability to effectively manage multiple tasks at once
• Demonstrated attention to detail and high degree of accuracy in work
• Demonstrated leadership in implementing change
• Demonstrated problem-solving / analytical / decision making ability
• Proactively identifies and works with others to resolve issues
• Strong planning skills
• Remote working considered with periodic reassessment to ensure alignment / delivery of business needs.
• Working knowledge of supply chain principles
• Familiar with SAP system software and associated processes
• Strong interpersonal and communication skills (oral and written)
• Ability to work independently
• Ability to effectively manage multiple tasks at once
• Demonstrated attention to detail and high degree of accuracy in work
• Demonstrated leadership in implementing change
• Demonstrated problem-solving / analytical / decision making ability
• Proactively identifies and works with others to resolve issues
• Strong planning skills Other Information:
  
  • Travel (~10-15%) may be required – both domestic and international.
  
  Salary Info:
  Lilly currently anticipates that the base salary for this position could range from between $57,750-$121,000 and will depend, in part, on the successful candidate’s qualifications for the role, including education and experience. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Of course, the compensation described above is subject to change and could be higher or lower than the range described above. Further, Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
  

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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