We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic Assistant Front Office Manager to deliver exceptional guest experiences while supporting the Front Office Manager in daily operations.
Summary :
FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.
Location: Bali, Indonesia
Responsibilities:

• Provide outstanding customer service by welcoming guests, addressing inquiries, and resolving issues promptly
• Assist in managing and training front office staff, ensuring they deliver high standards of service and professionalism
• Support the Front Office Manager in coordinating front desk operations, including check-in/check-out processes, reservations, and billing
• Liaise with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience
• Handle guest complaints and feedback effectively, ensuring a positive resolution and maintaining guest satisfaction
• Maintain accurate records of front office transactions, staff schedules, and inventory of supplies
• Ensure adherence to health and safety regulations in all front office operations

Qualifications:

• Previous experience in front office operations or hospitality management, preferably in a supervisory role
• Strong leadership and interpersonal skills
• Excellent communication and organizational abilities
• Proficiency in hotel management software (VHP, Opera, Micros) and Microsoft Office Suite
• Flexibility to work various shifts, including weekends and holidays

Perks and benefits:

• An opportunity to work in a world-renowned beach club
• Growing your skills and the possibility of growing within the company
• Fast growing company
• Competitive salary package
• FINNS Bali Membership
• BPJS and insurance Mandiri healthcare

Job Type: Full-time
Application Question(s):

• Are you living in Bali?
• Are you experienced in operating the Opera System?

Experience:

• Front Office Supervisor: 2 years (Preferred)

Language:

• English (Preferred)