We are thrilled to announce an incredible opportunity to be a part of FINNS World's Best Beach Club. We are on the lookout for a vibrant and dynamic Guest Relation Officer to bring their energy and enthusiasm to create unforgettable service and party experiences for our guests.
Summary :
FINNS World's Best Beach Club is not just a beach club; it's a destination where dreams come alive! We pride ourselves on creating exhilarating entertainment, vibrant energy, and unforgettable F&B experiences. Nestled along the breathtaking Bali coastline, we provide a one-of-a-kind party atmosphere that leaves our guests craving for more.
Location: Bali, Indonesia
Responsibilities:

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks
• Address customer complaints and escalate to Guest Relations Manager when needed
• Record information in the logbook daily
• Ensure compliance with health and quality standards

Requirements:

• Proven experience as a Guest Relations Officer
• Familiarity with hospitality industry standards, especially beach club
• Proficiency in English; knowledge of additional languages is a plus
• A customer-oriented and professional attitude
• Outstanding communication abilities
• Excellent organizational and time-management skills
• Good appearance

Perks and benefits:

• An opportunity to work in a world-renowned beach club
• Growing your skills and the possibility of growing within the company
• Fast growing company
• Competitive salary package
• FINNS Bali Membership
• BPJS and insurance Mandiri healthcare

Job Type: Full-time
Application Question(s):

• Are you experienced in operating the VHP System?

Experience:

• Guest Relation Officer: 2 years (Preferred)

Language:

• English (Required)