Indonesia Job Openings
CIMB Group
Mortgage Relationship Manager - KCP - HYW O622
FULL TIME
November 7, 2024
- Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan. Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.
Operational Responsibilities :
- Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan. Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK
Service Responsibilities :
- Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
- Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
- Memastikan seluruh keluhan/ complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.
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