One of Bali’s leading tourist venues is searching for a Retail Manager to join their team immediately.
The ideal candidate will oversee all aspects of retail operations, including merchandise sales, inventory management, and customer service. This role plays a critical part in enhancing guest experiences, maximising retail revenue, and ensuring operational efficiency within the venues.
Requirements :

• Open for local candidates.
• Minimum three years of Retail Management experience, ideally within the Hospitality or Entertainment sector.
• Proven success in driving retail sales, managing inventory levels, and meeting financial targets consistently.
• Experience overseeing multiple retail locations or outlets is a plus.
• Proficient in retail management software and point-of-sale (POS) systems, with the ability to train and support team members in these tools.
• Strong negotiation skills with hands-on experience in managing vendor relationships and supply agreements.
• Ability to develop and maintain effective partnerships with vendors to optimise product selection, pricing, and delivery schedules.
• Willingness to work flexible hours to meet the needs of retail operations, including weekends and holidays.
• Effective leadership abilities, with a track record of building and managing high-performing retail teams.
• Strong focus on operational excellence and attention to detail to ensure seamless store operations and customer satisfaction.

Responsibilities :

• To ensure each outlet is managed successfully to achieve the sales target and become a profit center.
• To monitor all costs, retail recommends measures to control them.
• To coordinate with the related department on purchasing for stock of food & beverage, and make any PR needed.
• Completes store operational requirements by scheduling and assigning employees, following up on work results.
• Maintains store staff job results by coaching, training, counseling, and disciplining employees, planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
• Ensures availability of merchandise and services by approving contracts and maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorising clearance sales and studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans, analysing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Maintains operations by initiating, coordinating, enforcing program, operational, personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Checking on each counter performance (product, manning, selling, complaint).
• To control and supervise store and storage inventories.
• To prepare the outlet schedule.
• Offering the correct information regarding all facilities availability in the park.
• Cooperate and maintain a good relation with fellow employees and superiors.
• To accommodate and communicate all information from Management and employees in terms of nurturing a harmonious relation.
• To develop a solid team that drives client satisfaction through hands - on management.
• Maintain a good working atmosphere in the outlet, ensuring staff awareness and discipline.
• Direct control to all retail staff and give direct correction if any bias behavior occurs.
• Plan and conduct training to the retail staff.

Benefits:

• Salary according to experience
• THR
• BPJS
• Service charge
• Function allowance
• Meals on Duty
• Transportation allowance

Job Type: Full-time