Ireland Job Openings

The Delta Group

Account Director

Swords

October 14, 2024

Account Director - Swords, Dublin
About The Delta Group
We are Europe’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications.

We operate across 5 manufacturing sites in the UK and Ireland, providing in-house creative / design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients’ strategic goals.
To apply please visit Careers - The Delta Group
Role Overview
The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise Delta revenue and profitability.

Primary Objectives

Ownership and delivery of agreed financial targets and operational services
Leadership, motivation and development of the Account Team
Development of key client relationships, including senior personnel
Development and execution of client account plans
Client retention and development, including the selling of all Delta Group services
Identification and sharing of best practice amongst the sales and account management team
Building and developing excellent relationships with other departments
Timely, insightful and accurate reporting
Delivery of great client service
Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
Reporting on the delivering of services with the use of KPI’s (key performance and SLA’s (Service level agreements)
Delivering monthly/quarterly/annual reviews including agreed Continuous Improvement Initiatives

Knowledge, Skills and Experience

10 years+ account management experience

Inspirational team leader with ability to motivate and get the best out of others

Excellent interpersonal skills, able to develop positive relationships internally and externally

Excellent organizational skills with the ability to plan and prioritise work to meet client and business needs

Commercially astute, understands how to drive revenue and profit

Sound technical understanding of all Delta core services and team structure

A ‘can do’ attitude always focused on getting the job done to the highest standards possible

An excellent communicator

Ability to work at pace whilst maintaining great attention to detail

Good IT literacy, including good knowledge of MS Word, Power Point and Excel

Provide clear directions and objectives in a concise manner

Understand the balance between delivering services both operationally and commercially, whilst driving good PR in the process

Conduct yourself in a professional manner

Other

Location: Dublin, Ireland
Shift: Monday - Friday
Salary: Dependant on experience
Benefits: Employee Assistance Programme, Staff Reward Scheme/Retailer Discounts, Training Opportunities, Modern Facility, Free onsite parking

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