Essential Job Functions

• Word processing, filing and scheduling
• Prepares reports and provides record-keeping, using specialized software when necessary
• Responds to general inquiries from management, employees and clients inside and outside of the company
• Creates, assists with and updates presentations
• Prepares internal and external correspondence
• Assists with special projects as needed
• Other duties as assigned

Physical Requirements

• Talking, hearing, and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills & Abilities

• Highly proficient in the use of MS Office
• Dependability and ability to follow instructions
• Acts on own initiative
• Demonstrated accuracy and attention to detail
• Excellent interpersonal, verbal and written communication, planning and organizational skills
• Extensive knowledge of standard administrative practices, software applications and satisfaction survey software.
• Ability to project, manage and produce executive quality reports

Education Requirements

• Achieved a level of Degree/Master Certification
• 0-3 years previous experience providing administrative and customer support

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience

Required

• 3 year(s): Excellent interpersonal, verbal and written communication, planning and organizational skills
• 3 year(s): Highly proficient in the use of MS Office

Education

Required

• High School or better

Behaviors

Required

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

Motivations

Required

• Self-starter: Inspired to perform without outside help
• Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation