The AV Technician II will join our expanding team onsite at one of our global clients. The hire will be able to work with some of the world's most innovative technologies.
The AV Technician II will provide support for corporate AV/VC environments and confidently and quickly analyse problems using technical diagnostic skill sets to resolve issues effectively. Technical responsibilities include high-profile event support, audio, video, conferencing technology, projects, maintenance, and support. Travelling to various client offices on occasion is required.
Scope:
Works on moderately complex assignments, requiring judgment in resolving issues
Requires some instruction on new assignments and infrequent checks on daily work
Your Roles and Responsibilities:

• Participate in installing all AV equipment and displays, including audio and video conferencing equipment, distributed audio, digital signage, control systems, and all presentation systems.
• Perform installation of structured cabling, including pulling, terminating, and testing Cat5e/6, video, RGB, HDMI, DVI, and audio cables.
• Ensure that SLAs and daily deliverables, including ticket updates, are met.
• Upload Crestron control programs to control processors and work with the remote program team to certify the control system.
• Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
• Follow all policies, standards or safety guidelines that the client requires.
• Engage in problem-solving and troubleshooting any issue that may arise during an installation.
• Perform equipment setups, breakdowns and troubleshoot issues during events.
• Perform all necessary pre-event checks as required.
• Liaise with cross-functional teams and internal users before and during events.
• Interface with end users and vendors to address requests and requirements.
• Identify and solve issues that impact client conference rooms.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 2 to 5 years related experience and training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Ability to think and work independently
• Strong understanding of wiring and termination skills, as well as proper installation techniques of all AV equipment
• Excellent written and oral communication skills and strong customer service skills
• Knowledge of reading/understanding architecture, electrical, structural & AV systems drawings
• Ability to work day, evening or weekend shifts and travel to support a distant event if required

Preferred Qualifications:
Various certifications
Physical Demand & Work Environment:

• Must be able to sit, stand, stoop and bend for extended periods
• Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
• Must have the ability to climb ladders, scaffolding, or be transported by lifts
• Must have the ability to drive/operate a vehicle in a safe manner
• Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
• Must have the ability to perform office-related tasks, which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively

Job Types: Full-time, Permanent
Benefits:

• Bike to work scheme
• Employee assistance program
• Private medical insurance
• Sick pay
• Wellness program

Schedule:

• Monday to Friday

Experience:

• Crestron: 1 year (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person