Ireland Job Openings
Test Triangle Software Services Pvt Ltd
Avaya Support
Dublin
FULL TIME
October 24, 2024
Location: Dublin, Ireland
Job Description:
- Minimum 3 Years’ Experience providing Level 2 & 3 Support of AVAYA telephony systems
- Understanding of help desk system and ticketing
- Providing day to day troubleshooting
- Expertise with Avaya PBX systems; administration, troubleshooting and adds/moves/changes.
- Thorough understanding of VOIP, SIP, Qo S and Telephony
- Knowledge of IP Networks, servers, VM etc
- Strong communication skills both face to face and distance
- Ability to create and update diagrams, documents, spreadsheets, etc.
- Support & maintain current Avaya telecom systems and services within a Global enterprise network
- Provide end user triage and support (Elite Agents, Softphone AAf D, endpoints)
- Perform software changes
- Assist with installs, upgrades, & maintenance. Patches, Cerificates, capture logs, wire shark, etc.
- Support beyond moves, adds & changes.
- Avaya Aura Suite: Communication Manager, System & Session Managers
- Avaya Session Border Controllers (PSTN, Internet, internal and external networks)
- Avaya Agent for Desktop, One-X Devices and other UC Clients
- Avaya Media Servers and Gateways
- Telco provided SIP trunks and telephony services.
- Avaya AES and CTI messaging (integration with Genesys and other systems)
- Avaya methods for call recording e.g NICE, and WFO
- Avaya CMS Administration and CMS Supervisor
- Avaya Experience Portal IVR
- Proactive Monitoring Tools: Avaya SAL, Nectar Monitoring, Thousand Eyes Monitoring, or similar
- SIP troubleshooting, Qo S and Networking
- Internet and remote working technologies
- Deploying various Avaya based projects.
Contract length: 6 months
Schedule:
- Day shift
New Job Alerts
Secret Recipe Limited
Sales Lead Generator
Ballincollig
PART TIME
November 7, 2024
View Job Description
FreightSpeed Transport Ltd
South Dublin Rigid Truck Driver
FULL TIME & PART TIME
November 7, 2024
View Job DescriptionTidy Mechanical Repairs
Bookkeeper/Administration Part time
Cork
PART TIME
November 7, 2024
View Job Description
BidvestNoonan
Mobile Industrial Cleaner (Cork)
Little Island Roads
FULL TIME
November 7, 2024
View Job Description
Looking for similar job?
Robinson Services
Car Park Support Officer Tallaght Dublin 24
Tallaght
FULL TIME & PART TIME
August 27, 2024
View Job Description
Irish Hospice Foundation
Bereavement Support Administrator
Dublin
PART TIME
August 23, 2024
View Job Description
Motorola Solutions
Business Operations Administration Support - TETRA / Ireland
Dublin
FULL TIME
August 13, 2024
View Job Description
BidvestNoonan
Car Park Support Officer- Tallaght Dublin 24
Dublin
FULL TIME
August 27, 2024
View Job DescriptionSee What’s New: Test Triangle Software Services Pvt Ltd Job Opportunities
Test Triangle Software Services Pvt Ltd
MuleSoft Developer
Dublin
November 5, 2024
View Job DescriptionTest Triangle Software Services Pvt Ltd
Data Engineer
Dublin
FULL TIME
November 4, 2024
View Job DescriptionTest Triangle Software Services Pvt Ltd
Technical Project Manager
Dublin
November 4, 2024
View Job DescriptionTest Triangle Software Services Pvt Ltd
.Net Developer
Dublin
FULL TIME
November 4, 2024
View Job DescriptionNew Job Alerts
Secret Recipe Limited
Sales Lead Generator
Ballincollig
PART TIME
November 7, 2024
View Job Description
FreightSpeed Transport Ltd
South Dublin Rigid Truck Driver
FULL TIME & PART TIME
November 7, 2024
View Job DescriptionTidy Mechanical Repairs
Bookkeeper/Administration Part time
Cork
PART TIME
November 7, 2024
View Job Description
BidvestNoonan
Mobile Industrial Cleaner (Cork)
Little Island Roads
FULL TIME
November 7, 2024
View Job Description