As we expand our team at The Tram Cafe, we're excited to welcome a Café Manager to join us in our cafe located in Wolfetone Square, Jervis Street, Dublin 1. We also have another position open for a Cafe Manager located at Griffith Park, Dublin 9.
If you have experience in a Cafe Manager busy customer facing role, then we would love to hear from you. We are currently recruiting for a Café Manager on a full-time basis.
The Café Manager is responsible for the overall running of the café and will report directly to the operations manager and area manager. This role will assume responsibility for leading the cafe team, ensuring smooth operations, and upholding high standards of customer service.
Sales & Labour

• Identify additional sales opportunities to create better revenues.
• Create and implement sales driven incentives and deals for customers.
• Identify seasonal sales growth opportunities.
• Manage the labour costs effectively ensuring high productivity at all times.

Training & Staff Retention

• Train all new staff and constantly monitor the development of existing staff.
• Be able to spot training needs within the team and provide guidance and support where necessary such as refresher training or development in unskilled areas.

People Management

• Conduct regular check-ins with staff both informally and formally.
• Possess good people management skills and be able to handle issues as they arise.

Compliance with Company Procedures & Policies

• Ensure the team are compliant with all company procedures and policies as outlined in the company handbook.
• Inform staff of new procedures and policies as they arise.

Documentation & Meeting Deadlines

• Ensure the team meet deadlines and complete any documentation required on time such as contracts, company handbook, training documents etc.
• Prepare weekly rosters and monitoring time keeping.
• Monitor completion of all paperwork including cleaning rosters, cash ups, temperature record charts, etc.
• Oversee supplier orders and deliveries.
• Input/approve employee timecards on Bizimply.
• Input sales figures into Bizimply weekly.
• Prepare and submit weekly management reports.

The Ideal Candidate-

• Excellent communication and organizational skills.
• Proven problem-solving skills.
• Operational Excellence.
• Commitment to company values.
• Proficiency in Microsoft Office package with the ability to learn and adapt to new systems- such as Bizimply.

Benefits-

• A welcoming workplace culture that values teamwork, respect, and employee well-being
• Complimentary daily meals for all our staff members
• Bike to work scheme
• Company events
• Employee discount scheme
• Employee Referral Scheme
• Sick pay

Requirements:

• Minimum 1 year of cafe manager experience
• Barista experience
• The ability to manage and motivate a team

Job Type: Permanent/Full-time
Expected hours: 40-45 hours per week
Job Type: Full-time
Pay: €30,000.00-€35,000.00 per year
Schedule:

• 8 hour shift
• Weekend availability

Application question(s):

• Which location interests you more, Dublin 1 or Dublin 9?

Experience:

• Cafe Manager: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person