OCS is a commercial company providing professional FM Project Management Services including Security, Cleaning, and Aviation Sectors services across Ireland. Our clients range from major retail companies to smaller private and public-sector enterprises; we work as a strategic partner to clients across a wide range of market sectors to deliver the highest standard of facilities management services.
We are recruiting for a supervisor for our client based in St. Stephen's Green, Dublin. This is a permanent full-time role, 40 hours per week, flexibility required.
Previous cleaning experience (minimum 2 years) and supervision of a team (2 years) is essential when applying for this role.
Overall Purpose of the Role:

• To Support the Operation Manager/Area Supervisor in overseeing the day-to-day supervision & long-term development of the contract directed by the Operations Manager.
• To provide effective supervision to build strong and effective working relationships with our colleagues.
• Ensuring customer satisfaction through provision of a quality service as laid down in the contract specifications and guarded by the Operations Manager.
• Health & Safety Purpose: To take a direct interest in the health and safety of yourself, your subordinates and others who may be affected by your work activities.

Main Duties & Responsibilities of the Role:

• Maintain services and operations to comply with site specific quality standards as advised by the client and Operations Manager/Contracts Manager
• Maintain the necessary conditions for an effective and safe working environment
• Inform Operations Manager/Contracts Manager of any training and development needs of your teams or individuals’ goals to enhance performance
• To fulfil any administration and management of the cleaning teams and to roster and recruit for operatives as required
• To maintain adequate levels of stock to meet with site specific specification
• Set examples and follow tool box talks/OCS Polices provided by the Operations Manager/Contracts Manager to ensure your teams are working in line with OCS agreed guidelines.
• To build a strong working relationship with the client ensuring site objectives are met at all times
• Ensure that company policy is implemented and being adhered to.
• Communicate regularly with staff through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
• Ensure that the OCS safety image is reflected positively through your actions and those of your subordinates.
• To direct activities of all subordinates, ensuring that they are properly trained to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety.
• Take responsibility for ensuring that a safe system of work is produced and communicated to employees (subordinates) prior to the commencement of the work activity.
• Take responsibility for ensuring that plant and equipment is maintained and fit for purpose.
• Ensure that work activities are properly managed and supervised.
• You will be required to work closely with the Group Health and Safety team who are available to provide safety advice and support. Furthermore you will be required to ensure that safety initiatives are implemented within your areas of control. As advised by the Operations Manager/AS.

Company Values

• Embrace the OCS company values in all aspects of your work
• Quality System, Health & Safety, and Company Polices.
• Advise your Operations Manager of any on-going coaching to subordinates so they can offer the skills and knowledge for them to reach their optimum potential, Induction & Training, Providing on-going support to work colleagues
• Ensure the teams are working in line with the set contract spec to ensure all areas are met/
• Ensure that performance targets are met for the following contract specific KPI’s

Critical Performance Measures (CPMs) / Objectives

• Team Player
• Customer focus/satisfaction
• Employee improvement/training
• Problem Solving
• Supervision capability
• Company Polices/health and safety

Professional Qualifications

• Certification of cleaning standards proficiencies

Experience

• A wealth of knowledge in all aspects of the role including administration, health and safety, Safe working practices.
• Customer focused
• A good communicator
• A good team player
• Honest, reliable and trustworthy
• Excellent time-keeping
• A good personal and company image.
• Excellent personnel supervision skills
• Strong motivational and team building skills
• A resilient and robust nature is essential
• An autonomous self starter who will take ownership for a diverse team

Job Type: Full-time
Benefits:

• Employee discount
• Store discount
• Wellness program

Work Location: In person
Reference ID: Cleaning Supervisor St Stephens Green