Operations Support Manager– Security Division
OCS is one of Ireland’s fastest growing providers of Security solutions and corporate security services. We are currently Recruiting for the role of Operations Support Manager at OCS Ireland and are now inviting applicants forward. The successful candidate will be responsible for Supporting the Operations Team in the Security Division.
Company Background
OCS is a commercial company providing professional FM Project Management Services including Security, Cleaning, and Aviation Sectors services across Ireland. Our clients range from major retail companies to smaller private and public-sector enterprises; we work as a strategic partner to clients across a wide range of market sectors to deliver the highest standard of facilities management services.
We tailor our services to meet the unique demands of each client and help to achieve their corporate objectives. Our strategic partnership approach means we work as part of our clients’ team to deliver high quality, sustainable and essential facilities service and project solutions.
Main Duties & Responsibilities of the Role

• To ensure that a safe working environment is maintained through compliance with all company health and safety policies and procedures measured through auditing as required.
• To ensure compliance with company policies and procedures use of ZCAT’s, ECAT and Timegate.
• To ensure that appropriate staffing levels are maintained with the necessary skills and provide all necessary training and development to ensure their competence in their respective roles
• To ensure any HR issues are dealt with in the correct manner and timescales
• To ensure monthly QA’s with clients are completed and submitted within timescales
• To ensure Monthly KPIs and reporting are adhered too.
• To ensure any site requests are responded to
• To ensure any requests by the Operations Manager /Head of Security are responded to and resolved in a timely fashion
• To help other parts if the business as required

Health & Safety Duties

• Communicate regularly with staff through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
• Ensure that the OCS safety image is reflected positively through your actions and those of your subordinates.
• To direct activities of all subordinates, ensuring that they are properlytrained to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety.
• Take responsibility for ensuring that a safe system of work is produced and communicated to employees (subordinates) prior to the commencement of the work activity.
• Take responsibility for ensuring that plant and equipment is maintained and fit for purpose.
• Ensure that work activities are properly managed and supervised.
• Manage the Occupational Road Risk of those drivers under your control.
• Manage the safety performance of subordinates and take appropriate disciplinary action for any breaches in accordance with Company Procedure.

Group Safety Support: You will be required to work closely with the Group Health and Safety team who are available to provide safety advice and support. Furthermore, you will be required to ensure that safety initiatives are implemented within your areas of control.
Experience
Security management experience operating within a multi-site / service sector environment (essential).
Security QQI Level 6 or above/ equivalent is desirable for this role
Proven track record in delivering effective customer service whilst maintaining appropriate operating margins .
Previous experience (essential).
Personal Characteristics/Attributes
Must be self-motivated and results orientated with effective inter – personal skills and the ability to communicate at all levels. Highly effective communication is essential for this role.
Highly organised with the ability to prioritise workload and delegate effectively to direct reports
Ability to mentor and develop staff, counselling and coaching as necessary.
High degree of interest in their own personal development and future career progression
Must hold clean valid driving licence
Benefits:

• Competitive Salary
• 21 Holidays Days per annum - calculated on a Pro Rata basis for partial calendar year worked.
• Birthday Day off each year upon commencement of 12 Months continuous service
• Company Van
• Opportunity to join company contributory pension scheme upon completion of 12 months continuous service.
• Employee Assistance Programme

Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: Up to €40,000.00 per year
Benefits:

• Employee assistance program
• Employee discount
• Store discount
• Wellness program

Schedule:

• Monday to Friday

Work Location: In person