Role Title: Clinic Supervisor
Role Location: Galway
Company: Vhi Health and Wellbeing
Reporting to: Director of Nursing
Reports: Staff nurses, RANP’s, Clinicians, Administration team

A full-time permanent position has arisen for the role of Clinic Supervisor in Vhi Galway Satellite Clinic. The Vhi Galway Satellite Clinic will be an MDT delivered clinic providing urgent care, primary care, homecare and screening to Vhi members.
The Clinic Supervisor will be responsible for the day-to-day management and running of the Galway Satellite Clinic. The role combines the clinical and business aspects of healthcare to ensure the clinic operates efficiently and provides quality patient care. The position provides leadership and direction to the MDT in the provision high quality, cost-effective care.

Benefits:

• Health Insurance
• Performance related pay
• Company pension
• And many more

Role Purpose

• Attend to the day-to-day management of the clinic.
• Audit of clinical practices to ensure high quality care.
• Collaborate with clinical and administrative staff regarding the scheduling and staffing of clinics.
• Hiring, onboarding and evaluating staff members.
• Ensure staff comply with relevant laws, regulations, policies and procedures.
• Efficient management of human and fiscal resources.
• Participate in the identification, development and delivery of induction, education, training and developmental programmes for nursing and non-nursing staff.
• Investigate and resolve patient complaints.
• Communicate and work with the operations lead and clinical leads to deliver high quality cost efficient service.
• Evaluate clinic room utilisation and makes recommendation for improvement.
• Facilitate co-ordination, co-operation and liaison across other healthcare teams and programmes within Vhi Health & Wellbeing and beyond.
• Promote and develop a culture of quality and safety in line with the Vhi Health & Wellbeing QSR Framework and the Vhi Health & Wellbeing Framework and the Vhi Health & Wellbeing strategic objectives.
• Working with National Ops Lead, Clinical Directors and Clinical Leads for Core Primary Care and Urgent Care services to develop and evolve the scope of practice. Provide expert guidance and support to teams and leadership in the facilities to address facility-level performance / service delivery issues.
• Accountable for roster development, appointment scheduling and effective resource utilization to optimize performance against agreed KPIs

In addition, the applicant must demonstrate:

• The ability to lead on clinical practice and service quality.
• Promotion of evidence-based decision making
• The ability to plan and manage effectively.
• The ability to build, lead and manage a team(s)
• Strong interpersonal skills including the ability to build and maintain relationships.
• Strong communication and influencing skills.
• Commitment to providing a quality service.
• Strong problem solving and decision-making skills.
• Initiative and innovation in the delivery of service
• Resilience and composure
• Openness to change.
• Integrity and ethical stance
• A commitment to continuing professional development.
• Knowledge of quality assurance practices and their application to nursing procedures
• An awareness of HR policies and procedures including disciplinary procedures
• An awareness of relevant legislation and policy, for example; legislation relevant to the service area, health and safety, infection control etc.
• An awareness of current and emerging strategies and policies in relation to the clinical or designated area.
• A willingness to develop IT skills relevant to the role.
• The ability to participate in the service planning and development process.

Education & Experience

• Be a registered general nurse with the Nursing and Midwifery Board of Ireland
• MSc in Healthcare or Management related area.
• 7 years post registration experience within the last 9 years.
• 2 years management experience at Clinical Nurse Manager 2 level or above.
• Have the ability to practice safely and effectively fulfilling his/her professional responsibility within his/her scope of practice.
• Demonstrate evidence of continuing professional development.
• Must possess the requisite knowledge and ability including a high standard of suitability and clinical, managerial and administrative capacity to properly discharge the functions of the role.
Demonstrated alignment to Vhi values

Note: This role profile does not set out to capture every task to be carried out by the role holder but instead provide an overview of the main responsibilities of the job. It can be amended from time to time with reasonable notice to the role holder.

Skills and Abilities

• IT skills
• Experience in teaching and assessing junior staff.
• Experience working within a multidisciplinary team and key stakeholders involved in patient care.
• Demonstrate involvement in audit and research.
• Demonstrate alignment with Vhi Values.

Accessibility
If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact your recruitment@vhi.ie
Reasonable Accommodations
Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.
Please see our Vhi Careers page and Linked In page

For informal enquiries, please get in touch with Norma O'Riordan via email- Norma.ORiordan@vhi.ie