Ireland Job Openings

Savills

Concierge

Dublin

FULL TIME

September 6, 2024

The Role / Location
The main function of this role is to support the Building Management of the premises, reporting to the Property & Facilities Management team at Savills. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essential with management of various stakeholders at the building the fulcrum of this role.

This role is public facing where you will act as one of the primary points of contact providing concierge services for the property covering the morning shift from 7am-3pm or the evening shift from 2pm-10pm.

Key Responsibilities

Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of a project
Check in arriving visitors, providing access using security and access control system
Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner
Handling communication with contractors undertaking maintenance on site
Managing and updating contractor log and contractor documentation via Savills online system
Operating the main reception phone system and inbox, including responding to all queries in a timely manner
Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment
Organising meetings where requested
Scheduling and communicating key dates and events
Managing car park operations i.e. ensuring arriving visitors are parked in their designated space
Ensuring reception operations run smoothly with consideration to GDPR guidelines

Skills, Knowledge and Experience

Previous experience in a customer facing role
Ability to prioritise with good problem solving and decision-making skills
Strong communication and interpersonal skills
Must have excellent IT skills and software experience
Experience in working on multiple projects simultaneously
Have strong self-management, organisation and administration skills
High attention to detail
Strong team working skills
Previous experience in a concierge role or the hospitality industry would be desirable.

Savills Ireland is an equal opportunity employer.

Savills aims to attract, recruit and retain the best people from the widest possible pool of talent. As such, we are committed to creating an inclusive and diverse working environment for all employees by striving at all times to be an organisation which does not discriminate, values everyone's talents and abilities and where diversity is positively promoted.

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