This role would suits candidates who are looking to return to work on flexible basis.
SOS Group is a leading Facilities Management company, specialising in Cleaning, Guest Services and Security Services. Our mission is to consistently deliver a premium quality, competitively priced, and sustainable solutions through innovative technology and our highly trained teams. We take pride in our commitment to excellence, ensuring that our clients receive top-tier services tailored to meet their specific needs.
At SOS Group, we are excited to announce that we are now recruiting for a Professional Corporate Concierge to join our team in South Dublin team, where you will play a pivotal role in delivering outstanding customer service and support at a single site location. In this role, you will be the first point of contact for clients and visitors, ensuring that their needs are met with professionalism and efficiency. Your strong interpersonal skills will be essential in building positive relationships, while your keen attention to detail will ensure that every aspect of service delivery meets the highest standards. Additionally, your proactive approach to problem-solving will enable you to anticipate and address potential issues before they arise, ensuring a seamless and exceptional experience for all stakeholders."
The key responsibilities are:
· Diary Management: Efficiently managing the schedules of executives, including coordinating meetings, appointments, and travel arrangements.
· Communication Handling: Screening and managing phone calls, emails, and other communications on behalf of executives, ensuring timely responses and follow-ups.
· Document Preparation: Preparing and editing reports, presentations, and correspondence for internal and external meetings.
· Reception Duties: Greeting and assisting visitors and clients, providing a warm and welcoming environment, and handling any inquiries or requests.
· Being the front-line ambassador – manage day to day operations and maintaining best in class working environment located at the main entry concierge desk
· Event Planning: Coordinating corporate events, meetings, and functions, ensuring all logistical details are handled seamlessly and driving employee engagement, morale and company culture as well as provide ongoing support for sponsor events hosted on site.
· Office Supplies: Monitoring and ordering office supplies, ensuring the office runs smoothly and efficiently.
· Facilities Coordination: Liaising with facilities management to ensure the workspace is well-maintained, including coordinating repairs and managing office space.
· Manage vendor service levels including caterers, snack and beverage vendors, and others as necessary.
· Budget Management: Assisting in managing budgets for office supplies, events, and other administrative expenses.
· Purchase, invoice processing and reconciling costs as necessary.
· Ensure that conference rooms and break/shared areas are tidy, stocked with supplies and ready for the next session.
· Welcome new employees and assist with first day tasks.
· Be familiar with the office teams and maintain accurate headcount and seating data.
· Other administrative and reception duties as required.
Core Competencies:
· Ability to provide excellent customer service, meet guest needs, and handle inquiries with professionalism and courtesy.
· Ability to prioritise with good problem solving and decision-making skills.
· Proficiency in using relevant computer software for reservations, communication, and other administrative tasks.
· Capability to manage tasks efficiently, handle multiple responsibilities, and maintain an organized workspace.
· Effective verbal and written communication skills are crucial for interacting with guests, colleagues, and other stakeholders. · Customer service focused professional.
Job Types: Part-time, Permanent
Pay: €14.00 per hour
Expected hours: 10 – 30 per week
Schedule:

• Flexitime
• Weekend availability

Experience:

• Concierge/Customer Service: 1 year (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person