CLONMEL
Customer Service Agent
Join a Thriving Tech Company! Exciting Full-Time Customer Service Role
We are seeking passionate individuals to join our rapidly growing tech company as full-time Customer Service Representatives. If you are eager to work in a dynamic and innovative environment, this opportunity is perfect for you! With a competitive compensation package and enticing perks, we offer a fulfilling career with endless growth potential.
Position: Customer Service Representative
Hours: Full-time, 40 hours per week
Schedule: 1 in 3 Weekends, Operation hours between 8am and 9pm Mon to Fri and 8am to 8pm on the weekends.
Exceptional Benefits and Incentives:
- Competitive pay: Earn €12.70 per hour, plus enticing bonuses.
- Lucrative referral scheme: Refer talented individuals and earn rewards.
- Comprehensive training: Gain valuable skills and knowledge to excel in your role.
- On-site parking: Enjoy convenient and hassle-free commuting.
- VHI healthcare coverage: We prioritize your well-being and that of your loved ones.
- Paid maternity leave: Support for a healthy work-life balance.
- Growth and promotion opportunities: Advance your career within the company.
- Retention bonus scheme
Multiple Locations:
We have sites in the vibrant cities of Wexford, Waterford, and Clonmel. Experience the unique charms and rich culture each place has to offer while working in a thriving tech environment.
Key Responsibilities:
- Provide outstanding customer service and support via various communication channels.
- Assist customers with inquiries, troubleshoot issues, and provide effective solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to ensure customer satisfaction.
What We're Looking For:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Passion for technology and its potential to transform lives.
- Previous customer service experience is a plus but not mandatory.
About Us:
We are an innovative tech company dedicated to shaping the future through our cutting-edge solutions. With a collaborative and inclusive work culture, we empower our employees to thrive and reach their full potential.
Apply Today:
Don't miss out on this incredible opportunity to be part of our exceptional team! Please email your updated resume and a compelling cover letter to [email protected], with the subject line "Customer Service Representative Application." We look forward to hearing from you!
Note: Only shortlisted candidates will be contacted for interviews. We appreciate your interest and understanding.
#Tech Company #Customer Service #Career Opportunity #Join Our Team
This is a work from office position based in our Clonmel offices.
The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.
All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
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Job Types: Full-time, Permanent
Pay: From €12.70 per hour
Expected hours: 40 per week
Additional pay:

• Commission pay
• Monthly bonus
• Performance bonus

Benefits:

• Employee assistance program
• On-site parking
• Private medical insurance
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Education:

• Leaving Certificate (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Reference ID: Clo22
Expected start date: 09/09/2024