About The Role

Customer Support Administration Role
A vacancy has arisen within our Operations Support team in our Head Office in Swords, Co Dublin. Our Administrators provide critical support to the Operations Team as well as our clients and internal departments to ensure that exceptional service levels are continually delivered.
The role is designed to support our Sector Directors and nationwide Area Management and Operations Team, providing administrative and operational support as well as liaising with other departments and suppliers in order to provide the best service possible to clients.
This is a varied and fast paced role within a small but busy team! The right candidate will be expected to use their own initiative and be capable of thinking on their feet to resolve queries or issues.
Responsibilities:

• Plan and prioritise tasks effectively to ensure each task is completed efficiently
• First point of contact for client enquiries, to respond to and resolve customer requests through telephone calls and email.
• Providing advice, guidance and training to other departments for placing orders and using systems.
• Place orders for machinery, products and uniforms for site, arranging services such as waste, fem hygiene, vending machines etc with external service providers.
• Provide a professional service in all internal and external communications.
• Adhoc and administration duties within the team – spreadsheets, presentations, letters etc
• Raising PO’s, reviewing delivery dockets and liaising closely with our suppliers to chase up any outstanding deliveries or issues relating to same.
• Invoicing queries support
• Occasional reception cover

Required Skills:

• Excellent organisational skills with the ability to prioritise and manage multiple tasks simultaneously.
• Strong communication, customer support and interpersonal skills
• Ability to resolve issues or problems and work as part of a team or independently.
• Strong MS Office skills –Excel, Outlook and Word.
• Dependable and flexible
• Strong attention to detail with a high level of accuracy.

Benefits:

• On-site parking
• Company Mobile phone and laptop (as required)
• Exclusive company discounts for various goods and services

Salary

• €29,500 per annum

Core working hours.

• 8.30 to 5 Monday to Friday (in line with business needs)

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.
We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.
Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.