The Role:
The Duty Manager will assist in the delivery of hotel revenue and profit growth by maximising sales opportunities and ensuring that all areas within the property are running smoothly and that the presentation, cleanliness and security of the property is to the highest standards at all times.
Reporting to:
As a Duty Manager of The Lough Rea Hotel & Spa, you well report directly to the F&B Operations Manager and General Manager.
The Hotel:
The four-star Lough Rea Hotel & Spa is a member of the Só Hotel group, comprising of 91 guest bedrooms that also boasts one of County Galway finest function rooms. Additional outlets include excellent Bar and Restaurant facilities that produces some of the finest dining experiences in the west of Ireland, our luxurious Shore Island Spa and magnificent Roof Top Garden with its own cocktail bar overlooking Loughrea Lake and the Galway countryside.
Responsible for:
Efficient operation and security of all areas within the Property.
Key Responsibilities:

• Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
• Maintain a visible presence in the Front of House areas and be the primary point of contact for all customers.
• Carry out a check on each department so that they are aware that you are the Manager on Duty.
• Ensure that staffing is adequate in all areas.
• Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
• Ensure that liquor licensing legislation are followed according to Company policy and procedures.
• Carry out security / fire walk and complete relevant records as required.
• Act as Fire Marshall while on duty and be thoroughly familiar with emergency procedures and alarms.
• Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
• Ensure that you complete a handover to the next Manager at the end of your shift to ensure awareness of any issues overnight that need to be followed up.

Due to the large number of applicants, we will only be able to respond to the successful candidates.
The Lough Rea Hotel and Spa is an equal opportunities employer.
We do not require the assistance of Recruitment Agencies in filling this role.
Job Type: Permanent
Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Food allowance
• On-site parking

Experience:

• Food & Beverage Supervisor: 2 years (required)

Work Location: In person
Reference ID: Duty Manager