Ireland Job Openings
Menlo Park Hotel
Duty Manager
Galway
FULL TIME
October 14, 2024
The Menlo Park hotel Galway is now recruiting a full time duty manager to join our management team. This is a hands-on role with a strong emphasis on standards and service delivery in a very busy hotel environment. The successful candidate must be available to work 5 days out of a 7-day roster, including a mix of early, mid and late shifts. Hours of work will include evenings, weekends and bank holidays. The ideal candidate will have a strong background in Food and Beverage.
Key Duties and Responsibilities
- Oversee the operations of the Hotel.
- Ensure standards of performance are met consistently.
- Anticipate guest needs, and proactively manage their expectations.
- Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
- Ensure prompt resolution of customer issues.
- Have full knowledge of the hotel and all departments.
- Have previous duty management experience within the hotel industry, preferably within a 4 star environment and/or holds a formal hotel management qualification.
- Possess exceptional organisational and customer care skills with clear communication skills
- Have a mature and pleasant manner for dealing with customers and team members alike.
- Ability to work in a fast paced environment
- Excellent team leadership skills, can prioritise and delegate when needed
- Motivates, inspires and empowers others to improve performance.
- Fluency in both written and spoken English and Legally entitled to work full time in Ireland.
- We do not need the assistance of agencies at this time.
Benefits:
- Food allowance
- On-site parking
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