Event - Host
About The CCD
At The Convention Centre Dublin (The CCD), we have a vision – ‘to be the world’s favourite venue, experts in delivering world class events, positively impacting the world around us.’


The Convention Centre Dublin (The CCD) is Ireland’s first purpose-built, international conference venue, located on Dublin’s North Wall Quay. Since opening in September 2010, we have hosted over 2,300 events for a range of Irish and international clients and won 64 awards. Our aim is to offer our clients and visitors an unrivalled event experience as we continue to position Ireland on the world stage for international conferences and events.


At The CCD, we live and breathe our values, which include a ‘relentless passion for exceptional service. At every point of our customer journey, we are focused on the highest levels of service and customer care, and we look for individuals who share this passion and commitment.


Our Host Team is the first point of contact for delegates at CCD events. Bringing their personality and passion for customer service, they ensure a smooth running and friendly event for all involved. We are proud of our current hosts and are looking for like-minded individuals to join our expanding friendly team at The Convention Centre Dublin (The CCD). We are currently hiring part-time Hosts.


The CCD is a 7-day business which means we have shifts to suit varying schedules. Event shifts range from 4-12 hours with rostering being done based on your availability. There are opportunities to work multiple longer shifts in a week to maximize your free days.

As a Event Host your key responsibilities and traits include:

• Responsible for welcoming delegates to The CCD, helping them to familiarise themselves with the building and the surrounding area, guiding them through their event and ensuring they get the most from their time with us
• Support event operation when rostered
• You will work as part of a team, rotating duties, and schedules
• You are enthusiastic, friendly, and open
• You have strong communications skills, an understanding of the needs of our clients and delegates and appreciate the importance of delivering premium levels of customer service
• Previous experience in the customer service, hospitality or events industry would be an advantage

Duties
Duties will be advised by the Event Manager for each event either in a team briefing or by document received at the start of your shift. Duties include but are not limited to:

• Welcome and orientation on foyers
• Assisting with crowd control throughout events
• Badge or ticket checking
• Seating in Auditorium
• Counting delegates when close to capacities in certain spaces
• Encouraging people movement at breakout times and lunches
• Complying with Health & Safety guidelines and advising delegates and exhibitors of same
• Helping to evacuate the building in the event of an emergency evacuation

If you are interested in this role, please submit a CV and cover letter answering the questions below by Sunday 15th September 2024.

• What is your availability Monday to Sunday?
• What are your expectations in terms of an hourly rate of pay?
• Are you legally eligible to work in Ireland?
• In 50 -100 words describe why you would like to work for The CCD and why you think you would be suitable for the role. Please include any relevant skills you have.