Food & Beverage Attendant
The Newpark Hotel is a four-star hotel that is part of a group of hotels known as the Flynn Hotel Collection which is recognised as one of the finest family-run hotel groups in Ireland. We have sister properties in Cork, Ennis & Waterford. Our vision is surrounded by the motto let our family look after your family. One of our key values which supports our vision is nurturing hospitality talent, providing a welcoming and supportive environment for
Main Purpose of the Role
Responsible for allocated station and must have a good knowledge of food and beverage and its correct method of presentation and service. You are responsible for carrying out your duties in an efficient and courteous fashion.
Main Duties
· You must familiarise yourself with the all hotel menus in terms of food and beverage content.
· You must ensure your allocated station is cleaned and stocked to the satisfaction of your Manager and tables are laid appropriately.
· All guests should be greeted in a courteous fashion and presented with menus.
· When guests are ready to order proceed to take the order (food & beverages)explaining the menu content and recommending wine if required to do so.
· Follow through order with kitchen, collect dish and serve in appropriate fashion.
· All orders must be processed in the proper fashion and passed to the cashier.
· You are responsible for your allocated tables and must ensure all bills are presented to guests.
· To ensure all drinks are issued using appropriate measures, procedures and correct glassware.
· To dispense barista beverages and drinks as required, familiarising yourself with licensing laws and excise requirements.
· To actively participate in any training and personnel exercises designed to improve standards and performance levels.
· To communicate hotel services to guests.
· To receive customer complaints in a courteous and sympathetic fashion and inform your Supervisor/Management of all complaints or observations immediately.
· To ensure a high standard of personal hygiene and grooming.
· To wear clean, suitable uniform and name badge at all times.
· To use the Flynn PRIDE approach upon receiving PRIDE programme training throughout your daily shift routine.
Health & Safety
· To fulfil your obligations under the Health & Safety At Work Act 2005 and any revisions or additional legislation made thereto.
· To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other persons on the premises.
· To keep work area tidy and safe and report any hazard, accident, loss or damage to management.
· To be aware of trained first-aid personnel on the premises and the location of first aid box.
· To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
· To participate in fire and accident drills as directed by the hotel safety officer and/or your Head of Department.
Cash Handling
· To carry out cash handling procedures in accordance with Company policy.
· Ensure billing is carried out accurately and that payments and signatures are obtained.
The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties directed by management.
Job Type: Part-time
Benefits:

• Company events
• Employee discount
• Food allowance
• Gym membership
• On-site parking
• Store discount
• Wellness program

Schedule:

• Every weekend
• Weekend availability

Work Location: In person