HR Operations Manager
Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services.


Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.


Principle Objective
Reporting to the Head of HR, the HR Operations Manager is responsible for the day to day HR Operational issues nationally. The successful appointee will be instrumental in developing a world class HR Operations Team.


Main Objectives


Reporting to the HR Director, the Human Resources Operations Manager is responsible for leading the HR Team.

• HR Operations / Business Support / Employee Relations / integration / training
• Attract talent / recruitment / communication
• Administrative management / HRIS / payroll
• Building management, suppliers, canteen, supplies, H & S

Knowledge & Experience

• Third level qualification in HR/IR/ER; or equivalent CIPD qualification desirable
• 5 years’ HR experience preferably within a multi-site location, 3 years + at management level
• Experiences in development and implementation of strategic and operational initiatives
• Demonstrated knowledge and understanding of Irish employment law
• Demonstrable experience in Employee Relations specifically consultation and union negotiations.

Key Responsibilities

• Leadership
• Work closely with the HR Director to:
• Develop and implement a new HR vision to facilitate the development of human capital within the company
• Set, review and monitor the HR/ER annual budgets.
• Lead and inspire the HR team to deliver and excel on our HR Business Plan.
• Develop and support the HR team on:
• Leadership development
• Employee relations
• Prepare reports for management and leadership team when required.
• Continuous Improvement
• Identify areas for improvement within the HR function to support the business in the context of business growth, change management and talent development and retention.
• Develop and implement people solutions to support the HR strategy plan
• Proactively source new development opportunities to ensure you are kept up to date with the most recent industry and legislative advances.
• Updating Company policies and procedures when required.
• Management and reporting of HR KPI’s on a monthly basis.
• Stakeholder Management
• Work closely with external suppliers to ensure we have competitive benefits packages for our business and colleagues.
• Manage the relationships with your team, peers and line manager to build a bond of trust within company
• Take charge of the construction of HR management tools, communication and coaching teams in Dublin
• Actively participate in cross-functional HR projects at Group level
• Employee Relations
• Support the HR People Agenda including being a driver of engagement through management and analysis of our internal engagement survey.
• Support and coach management teams to deliver consistent and fair procedures in relation to industrial/ employee relations.
• Be the point of contact for Regional Directors and Branch Managers to support Chadwicks people agenda
• Ensure we give down to earth, straight forward advice and support to all management teams and colleagues.
• Talent Acquisition
• Ensure we have a clear recruitment process supporting the aim of becoming an employer of choice.

Key Relationships

• Branch Managers
• Hire Supervisors
• Hire Fitters
• Hire Sales Advisors

Contract Type

• Permanent
• Full time 39-hour contract
• Working week Monday to Friday
• Hybrid role: (Minimum 3 days per week in the office)
• Location: Naas Road, Clondalkin, Dublin 22

Our Benefits Include

• Competitive Basic Salary
• Competitive Performance Related Bonus
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Paternity Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiative

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleague’s responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.