Organisation
Highfield Healthcare which incorporates Highfield Hospital and Hampstead Clinic Services the “Approved Centre” registered by the Mental Health Commission, Day Hospitals Mental Health and the Nursing Home Services which includes the Alzheimer Care Centre registered by HIQA.
Reporting Relationship
Reports to the Patient Administration Services
Purpose of the Post

• To be responsible to provide administration support to the functions in relation to admissions and discharges of patients and other related patient services administrative duties including validation of private health insurance/ Fairdeal/private cover for both long term and short term services.
• To support the administrative/admissions team and clinical staff assigned to all hospital services and to ensure data is recorded, tracked, collated on an ongoing basis for the purpose of reporting to the various internal and external stakeholder groups. To work as part of the wider administrative team.
• To work closely with families with regards to ensuring all paperwork required for admissions in provided in advance of planned admission for both Long term and short term services.
• To oversee the availability and review of patient information materials.
• Each Patient Services Administrator will be provided with assigned responsibilities and tasks. They will each be provided with cross-training to ensure we provide full cover and supports throughout the calendar year.

Requirements

• Experience of dealing with patients/members of the public
• Experience of working with patient administration system(s) and Microsoft Office tools an advantage
• The ability to work in a professional, sensitive, accurate and consistent manner
• Experience working in an admissions role
• Experience of Private Health Insurance Claims an advantage
• Demonstrate a high level of attention to detail and accuracy, especially in information collection and sharing
• Exceptional organisation and computer skills

The is a full-time, permanent position, in person - Monday to Friday 9am to 5pm.
For more details, please contact me at fcaputi@highfieldhealthcare.ie

Highfield Healthcare is an equal opportunities employer.
It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position
All posts are subject to satisfactory references, medical and Garda vetting