Title: Pension Administrator
We are seeking an experienced administrator to join our growing company. The position will be varied and will require working with changing priorities and to tight deadlines. Main duties will include;
· Business documentation administration – logging receipt of documentation received, noting and checking supplementary documents received / outstanding, processing applications, cheques, payments, investments etc
· Data entry and data validation of the company’s CRM system
· Creating electronic files and filing information as per guidelines
· Corresponding with internal and external customers in written form (email and letter), by telephone and in person, if required.
· Providing regular workflow updates to internal and external stakeholders
· Working closely with other team members to ensure prompt issue of documentation and that all service level agreements are met.
· Monitoring Outlook inbox and replying to queries in a timely manner
· Assisting the company’s administration staff with general office ad hoc tasks such as photocopying, scanning, emailing, posting, reconciliations, data checking, etc.
The Candidate
This is a fantastic opportunity for a person with 2 - 3 years previous office experience, preferably financial services, looking to progress their career. Applicants must be able to demonstrate a strong customer service ethos, be proactive, a good team player We are looking for someone with a professional attitude, a desire to contribute positively and an eagerness to learn.
Essential Requirements:
· Excellent verbal and written communication & customer service skills
· Excellent PC skills including good knowledge of Microsoft Outlook, Excel, Word and Powerpoint
· Professional telephone manner
· The ability to manage a range of different projects and tasks in an accurate, organised and structured way with strong attention to detail.
· A professional outlook, acting with integrity at all times.
· Ability to demonstrate problem solving skills and an ability to work on own initiative
· An interest in the financial services industry and be working towards completing industry exams (QFA).
What’s on Offer
A range of benefits, including:
· Competitive Salary range starting at €30,000, depending on experience
· Educational assistance and professional development programmes
· Comprehensive employee occupational health and wellbeing programme including an Employee Assistance Programme (EAP)
· Life insurance
· Discount on health & dental insurance schemes
· Long service annual leave bonus
· Tax saver scheme available
· Cycle to work scheme
· Flexible hybrid working arrangement, on completion of probation period
· Friendly and team orientated working environment
About Quest Retirement Solutions
Quest Retirement Solutions Ltd is one of the leading providers of self-directed pension structures in Ireland. We are a Mi FID firm, regulated by the Central Bank of Ireland, and also a Qualifying Fund Manager (QFM).
We offer a full suite of self-directed pre and post retirement pension structures, delivered through focused administration service. These structures offer choice and flexibility to brokers for their clients.
Our agile, enthusiastic and knowledgeable team has been built over 20 years and has a wide range of experience and talent. The working environment is innovative and challenging, working alongside supportive and engaging colleagues. We value trust, professionalism, honesty, respect, integrity and a good sense of humour.
Job Types: Full-time, Permanent
Pay: From €30,000.00 per year
Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Co Kildare: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Co Kildare
Application deadline: 27/09/2024
Reference ID: Junior Pension Administrator