We are looking for an amazing Pitch Attendant on a Part-Time basis to join our team at DKIT Sport.


Why join the Aura Family?
We are the best in our industry! We don't just talk about our values; we live them every single day.
We don't say we're the best place to work - our people do... We've been recognised as a Best Workplaces in Ireland in 2024. This is the 6th year Aura is ranked in the Top 30 Large Irish Workplaces.
We are also recognised Best Workplace for Women and Best Workplace for Health & Wellbeing in 2024.
At Aura our people are at the heart of our business and our culture is built on embracing diversity and inclusion.
We put our people first in everything we do. We place emphasis on learning and development, so if you join us you can expect to learn and grow throughout your career.


Other reasons to join our team....
Friends and Family Benefit - all employees get to nominate a friend or family member for free membership of one of our leisure centres
Our Training Academy - opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etc
Aspire Programme - our talent development programme which gives you unrivalled access to training, development and further certification opportunities
Career Development - opportunities to become a Tutor in a range of industry practices and to shape the careers of others
Aura One Hub - benefits, rewards and recognition platform
EAP Programme - a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family members
Our GEM Awards programme, acknowledging those who go the extra mile
A range of other benefits such as Bike to Work, Tax Saver, retail discounts, Length of Service benefit and discounted Health Insurance for employee's and dependants through the HSF Health Plans


Our vision is BIG...
Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active living.


Your mission as a Pitch Attendant will include:

• Display a commitment to our vision, purpose and values
• Surprise and delight our customers every day with what you do!
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and accurately
• Possess full awareness and knowledge of all company facilities and services and of the allocated pitches and times available to both customers and the DKIT Sports societies officer
• Explain the benefits and features of all facilities encouraging usage among customers
• Assist Membership Advisors with incoming requests for new services and facilitate where necessary, identify potential new members or new programmes
• Promote all front of house sales, assist members and potential members throughout the process
• Ensure all member communication is up to date, accurate and distributed including timetables, leaflets, flyers, online timetables and notice boards
• Make a note of any specific observations and/or needs of members to ensure a personalised service
• Other Administration & House Keeping Duties

These are just some of the tasks our amazing Pitch Receptionists undertake each day and this list is just part of what life we have in store for you.


Here's what we need from you:

• You are a dynamic and practical professional with excellent interpersonal and communication skills
• You are a positive individual with an outgoing personality and have a passion for delivering the best customer service
• You enjoy developing strong working relationships
• You have excellent organisational skills with ability to manage multiple tasks and priorities
• You have a great attention to detail and accuracy
• You have strong PC skills and experience of working with Microsoft Packages
• You are smiley, pleasant, professional, and outgoing
• You have a flexible attitude to working requirements to meet the needs of the business

If you believe you are the right fit for this role, why not check out our values and see if Aura is the right fit for you?
https://www.auraleisure.ie/about-us/




To be considered for this role you must be legally entitled to work in Ireland.
We do not require the assistance of agencies. Aura is an equal opportunities employer.
By applying for the position, you agree for Aura Holohan Group to collect your personal data for the purpose of managing recruitment related activities.
Aura does not disclose your personal data to unauthorized third parties.