Ireland Job Openings
Blue Haven Collection
Reception & Housekeeping Manager
Kinsale
FULL TIME
October 17, 2024
Reports to: Group Rooms Division Manager and GM
Employment Type: Full-Time
Accommodation: Staff accommodation available
We are looking for a dynamic, hands-on Reception and Housekeeping Manager to join our team. This dual-role manager will be responsible for overseeing both the reception and housekeeping teams, ensuring smooth day-to-day operations, a high standard of service, and fostering a culture of continuous improvement through staff development.
Key Responsibilities:
- Lead and manage the reception and housekeeping teams across both the Blue Haven Hotel and Old Bank House.
- Develop and implement training programs aimed at improving service standards, operational efficiency, and employee engagement.
- Responsible for scheduling and day-to-day operations in both departments to ensure efficient and cost-effective performance.
- Recruitment, onboarding, and staff development, providing leadership and support for team members.
- Ensure that all front-of-house and housekeeping services meet or exceed guest expectations, maintaining our reputation for excellence.
- Collaborate closely with HR and other managers to ensure consistency in people management, compliance, and training.
- Maintain the highest levels of cleanliness, safety, and presentation in all areas of the hotel.
- Act as a point of contact for guests, handling queries and concerns professionally and promptly.
- Proven experience in a leadership role within a hotel environment, managing both reception and housekeeping functions.
- Strong background in staff training, development, and people management.
- Excellent communication and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Exceptional organizational and multitasking abilities.
- A positive attitude and hands-on approach.
- Competitive salary.
- On-site staff accommodation available.
- Opportunities for career development and advancement within the Blue Haven Collection.
- A supportive, team-focused work environment in one of Ireland’s most beautiful locations.
Additional pay:
- Bonus pay
- Yearly bonus
- Employee assistance program
- Employee discount
- Food allowance
- Relocation assistance
- What is your salary expectation?
- Hotel Reception Management: 1 year (required)
- Housekeeper: 1 year (required)
- Ireland (required)
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