OCS is a leading security services provider, dedicated to delivering exceptional security solutions to our clients including Cleaning, and Aviation Sectors services across Ireland. Our clients range from major retail companies to smaller private and public-sector enterprises; we work as a strategic partner to clients across a wide range of market sectors to deliver the highest standard of facilities management services.
We are currently seeking a highly skilled and experienced Security Supervisor to oversee the security operations for a major client in Cork (train station). As a Security Supervisor, you will be responsible for managing a team of security personnel, ensuring the smooth running of security operations, and maintaining a safe and secure environment for our client. This role reports directly to the OCS Operations Manager.
We offer a wide range of support and benefits to our employees including:
- Free Online Doctor Consultations via Web-doctor
- Competitive Salary
- Contributory Pension after qualifying period
- 21 Days Annual Leave increasing with service to 26 Days
- Additional Annual Leave Day on your Birthday after 1 year service
- Company Sick Pay Scheme
- Staff Benefits/Discount Programme
- Employee Assistance Programme
- Training and Development Opportunities
- Onsite Parking
Main Duties & Responsibilities

• To ensure that all security staff comply with and adhere to the agreed assignment instructions.
• To ensure security incidents are reported correctly through the incident portal employed on the assignment.
• The day-to-day allocation of duties for the security staff according to the existing instructions and any additional requirement that may deem necessary.
• To ensure maintenance of basic discipline within the rostered shift: i.e., Appearance, Punctuality, and conformity to duty instructions.
• Maintaining written communication in accordance with the site instructions or as requested in a clear concise and legible manner.
• Implementing the emergency procedures in the event of a security incident to ensure that the impact on the client is minimal.
• Recording and Reporting duties and the maintenance of good practice, i.e., Health & Safety, Security Housekeeping.
• Maintaining the Health & Safety and Welfare policy for all rostered Security Staff, in accordance with both the client’s and OCS Security instructions.
• Compliance to the Equal Opportunities policy of OCS security and the client’s within the assignment.
• Collation of all records and reports to affect the smooth running and continual improvement of both the Assignment and the contract.
• Carry out informal counselling sessions where applicable.

Other Duties and Responsibilities.

• Supervise and lead a team of security officers, providing guidance, training, and support as required.
• Develop and implement security procedures and protocols to ensure the safety and security of the client's premises.
• Conduct regular inspections and audits to identify any security risks or vulnerabilities and take appropriate action to mitigate them.
• Monitor CCTV systems and alarm systems to detect and respond to any security breaches or incidents.
• Coordinate with local law enforcement agencies and emergency services when necessary.
• Investigate and report any security incidents or breaches, ensuring accurate documentation and follow-up actions are taken.
• Maintain a strong working relationship with the client, addressing any concerns or issues promptly and professionally.
• Stay updated with the latest security trends, technologies, and best practices, and implement them as appropriate.

Skills Required:

• Proven experience as a Security Supervisor or similar role, preferably in a corporate or high-profile environment.
• Excellent leadership and management skills, with the ability to motivate and inspire a team.
• Strong knowledge of security procedures, protocols, and best practices.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, staff, and external stakeholders.
• Proficient in the use of CCTV systems, access control systems, and other security-related technologies.
• Ability to remain calm and composed in high-pressure situations and make quick decisions.
• Strong problem-solving and decision-making skills.
• Valid Private Security Authority (PSA) license is desirable.
• Flexibility to work shifts, including evenings, weekends, and public holidays.

Job Types: Full-time, Permanent
Benefits:

• Employee assistance program
• Employee discount
• On-site parking
• Wellness program

Schedule:

• Monday to Friday

Experience:

• Security Training: 3 years (required)

Licence/Certification:

• PSA Licence (required)

Work Location: In person
Reference ID: Security Supervisor Cork