Ireland Job Openings

Jobexpo.ma

Service Management - Service Engineering - Senior Engineer

Dublin

FULL TIME

October 21, 2024

Details :
This role is being offered on a permanent basis.

Can you solve complex problems, making measured decisions?
Are you comfortable in building relationships with customers and partners in order to meet shared objectives?
Are you inquisitive by nature with a thirst to identify and implement simplifications to processes and practices?

About the Role:
The Service Management Service Engineering team, design, build and manage solutions supporting IT Service Management processes and their underpinning technologies.
The Service Engineering team drive the digitisation of processes, automation of user activities and simplification of tool usage for all Service Management users.
Key Responsibilities Include:

Support delivery of the key objectives for Resilience, Service Management, and IT Operations.
Drive automation, System and Data integration across the team.
Maintain and improve existing integrations, systems and software.
Ensure quality criteria are adhered to for all the project deliverables.
Train/mentor junior staff, review other colleague’s technical deliverables, provide feedback to colleagues and team with a focus on succession planning and knowledge management.
Contribute and help evolve the engineering landscape through the adoption of new tools and technologies, gain consensus from peers for methodology changes and adoption.

What you will bring:

Has a minimum of 2-5 years’ experience working in an IT role with experience leading small and large teams and across a wide range of technologies.
Has a deep working understanding of data structures, data ETL, API’s and automation from Data Triggers.
Has a good working understanding of tools supporting data capture and manipulation (e.g. Java, Python, API (postman / swagger), ETL (Pentaho Spoon, R), BMC Remedy developer, BMC DWPA etc.)
Has the ability to identify, diagnose and resolve issues. While understanding importance of timely escalation as required.
Is a thought leader for the Service & Operations domain and can lead this domain to meet current and future Engineering use cases.

Application Instructions
- If you apply for this position, Recruit.ie, our parent company, will use your profile to create a candidate account on Recruit.ie. We will then submit your CV and cover letter on your behalf for the job listed on the Recruit.ie Jobs Board provided your profile is deemed suitable.
Please find the job link here: https://www.recruit.ie/job-detail/dublin-ireland-aib-job2519
- You will receive a confirmation message from us once we apply on your behalf.
- If you wish to withdraw your application at any time, please let us know, and we will ensure your application is removed in accordance with GDPR regulations.
Thank you for considering this opportunity with our client.
Job Type: Full-time
Work Location: In person

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