We are looking for a dedicated Full-Time Sales and Repair associate to join our team. This role is perfect for someone with a strong passion for technology, who enjoys both helping customers with their purchases and performing minor repairs on tech devices. You will be the face of our tech shop, ensuring customers have a seamless shopping experience while also supporting the repair technician with basic repair tasks.
While the Full-Time Tech Sales and Repair Associate role does involve performing minor repairs, the primary focus is on driving sales and delivering exceptional customer service. We're looking for someone who thrives in a customer-facing environment, has a passion for helping people find the right tech products, and can close sales confidently. The ability to perform minor repairs is a plus, but your main responsibility will be engaging with customers, understanding their needs, and guiding them to the best solutions our store has to offer.
Key Responsibilities:

• Engage with customers to understand their needs and recommend the best tech products.
• Handle sales transactions and manage customer inquiries.
• Perform minor repairs on devices, such as screen replacements, battery swaps, and software troubleshooting.
• Assist the repair technician with diagnostics and basic repair tasks as needed.
• Keep the sales floor organized and maintain accurate inventory records.
• Stay informed about the latest technology trends and product features.
• Provide excellent customer service and technical advice.
• Manage online customer service & sales enquiries.

Requirements:

• Previous experience in retail sales, preferably in a tech-related field.
• Basic knowledge of tech repair processes (e.g., smartphones, tablets, computers).
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Enthusiasm for technology and willingness to learn new repair techniques.

Benefits:

• Competitive salary based on experience.
• Opportunities for professional development and training.
• Employee discounts on products and services.
• Friendly and supportive work environment with room for growth.

To Apply: Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role.
Important Note:
Please be aware that we are only considering applicants who are currently based in Ireland. Applications from outside of Ireland will not be reviewed. We appreciate your understanding.
Job Type: Full-time
Pay: €27,000.00-€35,000.00 per year
Additional pay:

• Performance bonus

Benefits:

• Employee discount
• On-site parking

Schedule:

• Weekend availability

Experience:

• Sales: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person