We are delighted to announce that due to continued success, we are recruiting for a Telesales Executive with Operations Experience.
This is a really exciting opportunity for anyone who wants to take their career to the next level. There is no Cold Calling. You will convert inbound calls to Sales and then manage the whole life cycle from Sales - Site Works - Payment.
The successful candidate must be an excellent communicator and have superior people skills. You should enjoy working in a fast paced, target driven environment. You must be comfortable presenting products & services over the phone and have proficient IT & administration skills. The job is based full time in D12. There is no remote working.
About you:

• You have drive and ambition and want to move your career beyond Telesales.
• You are an enthusiastic, self-motivated and proactive individual, you are results driven with a proven track record of sales ability
• You are an excellent communicator and have the ability to build rapport and be highly engaging with customers
• You have the ability to understand your customers’ needs and empathise with them
• You are tenacious and passionate about working on the front line of the business
• You thrive on collaborative team environment; you have a positive attitude and the ability to contribute to team goals and share information
• You have a proven ability to prioritise, multi-task and manage own workload according to changing priorities

The Role:

• Close inbound calls and allocate the crew appropriately.
• Delivery of a professional, efficient and timely standard of customer service
• Go the “extra mile” to meet sales targets and facilitate future sales
• Ask questions to identify customer needs effectively and maximise sales opportunities
• Develop relationships and build rapport with our customers and business partners to ensure customer satisfaction (account management style with your own defined set of customers)
• Build an excellent knowledge of our products
• Collect, compile and update customer records

Skills & Qualifications:

• Proven experience in telesales (min 2 years). We can train you on the Operational aspect of the business.
• Self-motivated, competitive individual with drive, enthusiasm and a proven track record of successfully meeting sales targets preferably over the phone
• Demonstrated ability to learn about products and services and describe/explain them to customers
• Strong negotiation skills with the ability to resolve issues and address complaints effectively
• Demonstrated ability to meet targets within a team environment
• Confident and professional manner
• Proficient in MS Office
• Fluent English

Job Type: Full-time
Pay: Up to €45,000.00 per year
Additional pay:

• Commission pay

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Clondalkin, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Telesales: 2 years (required)

Language:

• English (Fluently) (required)

Licence/Certification:

• Irish Driving License (required)

Work authorisation:

• Ireland (required)

Work Location: In person