Ireland Job Openings
BORN
Warehouse Assistant
Dublin
FULL TIME
October 11, 2024
Job Title: Warehouse Assistant
Reporting to: Store Manager
Date of Issue: October 2024
Hours of Work: Full time, Part time. 20-35 per week
Schedule: Monday- Friday . Weekends availability.
Pay: €13.50 per hour
The Role
As one of Ireland's leading fashion retailers, Born is dedicated to delivering exceptional products and services to our customers, both online and in-store. We are committed to excellence in every aspect of our business. We are seeking an enthusiastic Warehouse Assistant to join our team and help us maintain our high standards of efficiency and quality.
As an Warehouse Assistant at Born, you will work as part of our Warehouse team. As a key team member, your priorities will be to ensure customer satisfaction, increase customer loyalty and ensure the online order process flows smoothly and accurately.
PERSON SPECIFICATION
What are we looking for?
Desired Candidate Qualities:
Reporting to: Store Manager
Date of Issue: October 2024
Hours of Work: Full time, Part time. 20-35 per week
Schedule: Monday- Friday . Weekends availability.
Pay: €13.50 per hour
The Role
As one of Ireland's leading fashion retailers, Born is dedicated to delivering exceptional products and services to our customers, both online and in-store. We are committed to excellence in every aspect of our business. We are seeking an enthusiastic Warehouse Assistant to join our team and help us maintain our high standards of efficiency and quality.
As an Warehouse Assistant at Born, you will work as part of our Warehouse team. As a key team member, your priorities will be to ensure customer satisfaction, increase customer loyalty and ensure the online order process flows smoothly and accurately.
PERSON SPECIFICATION
-
Picking & Packing Orders: Accurately picking goods for online orders. Quality checking the items, then carefully packaging the orders daily. - Shipping Orders: Creating shipping labels, and sending orders on time.
- Customer Queries & Enquiries: Respond to customer emails, messages and phone calls in a friendly and timely manner.
- Resolving Issues: Prioritise and resolve online order issues.
- Customer Service: Provide outstanding customer service to customers presenting both yourself and the company in a positive light at all times.
- Logistics: Liaise with couriers and shipping partners, as needed.
- Inventory & Order Management: Maintain accurate inventory and order records. Implement inventory control processes to minimize discrepancies and losses.
- Order Returns: Manage order returns and refunds on a daily basis.
- Stock Taking & Checking: Perform cyclical stock takes, problem solve and seek out potential stock discrepancies.
- Workload Planning and Prioritisation: Effectively plan and prioritise tasks to ensure that e-commerce operations run smoothly.
- Safety Compliance: Ensure a safe working environment for yourself, colleagues and our customers.
What are we looking for?
- Friendly and energetic person, who loves working in a fast-paced environment.
- Kind and caring person that will be a great fit for our wonderful team.
- Detail-oriented and very accurate in their work - this is essential for this role.
- Very organised, and can manage multiple different tasks, prioritising as needed.
- Passionate about customer satisfaction, and exceeding customers' expectations.
- Great communicator and can work naturally with people at all levels, and is open to trying different ideas and feedback from colleagues, and is not afraid to speak up with their own ideas and feedback.
- Has the ability to adapt to change quickly.
Desired Candidate Qualities:
- Computer skills required
- Previous experience in an E-Commerce environment
- SAP Business One knowledge an advantage
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